Distribution Center Loss Prevention Manager

Kohl's; Pataskala (OH); On-site; USD 65,000 - 90,000; Full time

Job summary

Kohl's in Pataskala, OH is seeking a Loss Prevention Leader to guide a team of LP Associates at the distribution center, focusing on security, audit, and shrink reduction in a fast-paced retail logistics environment.

You will collaborate with operations, HR, and field leadership, represent Kohl's in interactions with law enforcement as needed, and drive improvements through coaching, interviews, and policy implementation.

Qualifications

• 2+ years of retail Loss Prevention experience.
• Strong communication and interpersonal skills.
• Proficiency in Microsoft Excel.
• Ability to build partnerships across Logistics and Retail divisions.

Responsibilities

• Lead assigned team of LP Associates to create and maintain a safe and secure environment.
• Act as a liaison between Kohl’s and law enforcement, professionally representing Kohl’s in legal proceedings as needed.
• Partner with field and Corporate leadership teams to problem solve, troubleshoot and achieve organizational goals.
• Develop strong partnerships, directly supporting the needs of Operations, HR, Engineering and Facilities.
• Maintain all physical security aspects of 1M SQF building while controlling the building access for 3,000+ associates.
• Lead the LP Team in controlling trailer yard while maintaining both physical security and systemic ownership of 500+ trailers.
• Drive Shortage reduction within the building and network through inspection of Operational Best Practice execution, monitor for compliance and provide actionable feedback.
• Join in the creation, testing and implementation of new procedures and/or technologies inside the Operation or across the Network.
• Drive dishonest associate resolution through the review exception reports, overseeing developed methods of CCTV surveillance, and interview techniques.
• Successfully complete the Internal Theft Interview Certification program, regularly conduct interviews resolving internal theft matters.
• Build the Loss Prevention team through recruiting, hiring and providing a meaningful onboarding experience.
• Develop the Loss Prevention Team through consistent coaching, career pathing, directly helping the LP Associate understand what formal and informal trainings they should pursue.
• Demonstrate a leadership style that both motivates the Loss Prevention team and heightens their level of engagement, while achieving the LP Program objectives.
• Participate in writing and administering annual reviews. Identify and address performance and behavioral issues of direct reports
• Additional tasks may be assigned

Skills

Team leadership

Time management

Interpersonal skills

Partnership building

Tools

Microsoft Excel

Job description

About The Role

In this role, you will lead a team of associates and focus on DC operational execution and theft investigation tactics for your assigned location.

What You’ll Do

• Lead assigned team of LP Associates to create and maintain a safe and secure environment
• Act as a liaison between Kohl’s and law enforcement, professionally representing Kohl’s in legal proceedings as needed
• Partner with field and Corporate leadership teams to problem solve, troubleshoot and achieve organizational goals
• Develop strong partnerships, directly supporting the needs of Operations, HR, Engineering and Facilities. Keep on the front foot of upcoming events and construction activities.
• Retail DC LPM serves as a regular liaison to Corporate, Territory, District and Store Managers they service
• E-Commerce Fulfillment Center LPM serves as a regular liaison to Corporate, ECOM Customer Service, and field leadership teams.
• Maintain all physical security aspects of 1M SQF building while controlling the building access for 3,000+ associates
• Lead the LP Team in controlling trailer yard while maintaining both physical security and systemic ownership of 500+ trailers
• Drive Shortage reduction within the building and network through inspection of Operational Best Practice execution, monitor for compliance and provide actionable feedback
• Join in the creation, testing and implementation of new procedures and/or technologies inside the Operation or across the Network.
• Drive dishonest associate resolution through the review exception reports, overseeing developed methods of CCTV surveillance, and interview techniques.
• Successfully complete the Internal Theft Interview Certification program, regularly conduct interviews resolving internal theft matters
• Build the Loss Prevention team through recruiting, hiring and providing a meaningful onboarding experience. Understand the direction of the LP Program and hire to the needs of the Program
• Develop the Loss Prevention Team through consistent coaching, career pathing, directly helping the LP Associate understand what formal and informal trainings they should pursue
• Demonstrate a leadership style that both motivates the Loss Prevention team and heightens their level of engagement, while achieving the LP Program objectives.
• Participate in writing and administering annual reviews. Identify and address performance and behavioral issues of direct reports
• Additional tasks may be assigned

What Skills You Have

• 2+ years of retail Loss Prevention experience
• Strong time management, communication and interpersonal skills
• Successful completion of Kohl's internal interview certification process
• Strong communication skills
• Ability to build lasting partnerships across all Logistics and Retail divisions

Preferred

• Supervisory experience
• Previous project management experience
• Ability to manage a large number of projects at once
• Ability to react quickly to senior-level reporting requests
• Strong organizational skills
• Proficiency in Microsoft Excel