Full-Time Loss Prevention Supervisor

FashionUnited; Phoenix (AZ); On-site; USD 55,000 - 75,000; Full time

Job summary

Kohl's is seeking a Loss Prevention Supervisor to strengthen profitability by deterring external theft, conducting investigations, and reducing shortages. The role involves leading teams, training associates, and partnering with store leaders and law enforcement.

The position requires strong communication, independent work, and the ability to maintain confidentiality of investigations while ensuring policy compliance across stores.

Qualifications

• Excellent interpersonal and written communication skills.
• Ability to work independently with initiative and decisiveness.
• Maintain confidentiality of investigations.
• Attention to detail in all tasks.
• Experience or background in loss prevention or security preferred.
• Ability to learn computer programs as needed (Google Suite).

Responsibilities

• Identify theft trends within assigned locations.
• Execute theft prevention strategies and internal investigations.
• Implement awareness programs addressing theft, safety, inventory and shortage control.
• Communicate shortage opportunities to leaders.
• Conduct operational audits and security inspections for policy compliance.
• Partner with store personnel for improvements.
• Train and mentor Loss Prevention staff where applicable.
• Represent the company in legal proceedings as needed.
• Perform additional tasks as assigned.

Skills

Strong interpersonal communication

Written communication

Independent work

Decision making

Attention to detail

Body worn cameras usage

Tools

Google Suite

Surveillance/CCTV knowledge

Job description

As Loss Prevention Supervisor you will improve company profitability by executing company programs around external theft deterrence, internal investigations and operational shortage. You will increase associate awareness of shortage opportunities through training, lead and influence teams to reduce shortage and build partnerships with store and company leaders, law enforcement, and local network groups.

What You’ll Do

• Identify external and internal theft trends within assigned location(s)
• Execute theft prevention strategies, including deterring theft and internal investigations to reduce exposure
• Implement store awareness programs that address theft, safety, inventory and shortage control
• Effectively identify and communicate potential shortage opportunities to all leaders
• Conduct operational audits and physical security inspections to ensure the store is in compliance with Kohl’s policies and procedures
• Partners with store personnel to address opportunities for improvement
• Work to create a culture of honesty and impression of control in the store
• Recruit and train new Loss Prevention Associates; Lead and supervise Loss Prevention Officers and Loss Prevention Service Specialists (select locations)
• Act as a representative on behalf of Kohl’s on legal proceedings as needed
• Additional tasks may be assigned

What Skills You Have

Required

• Strong interpersonal and written communication skills
• Ability to work independently with initiative
• Ability to make quick decisions in the company’s best interest
• Uphold confidential information and investigations
• Excellent attention to detail
• The use of Body Worn Cameras is required for daily responsibilities

Preferred

• Prior experience or background in Loss Prevention, security, law enforcement or retail
• Knowledge of surveillance and basic CCTV systems
• Knowledge of or ability to learn programs in Google Suite and various other computer programs