Distribution Center Help Desk

Fastenal Co.; Goodview (MN); On-site; USD 21,000 - 28,000; Part time

Benefits offered by this job

401(k) with employer contribution

Job summary

Fastenal Co. in Winona, MN is seeking a part-time Distribution Center Help Desk associate to support Fastenal branches by handling inquiries, processing orders, and performing quality checks. You will work with RF scanners, computers, and printers in a fast-paced distribution center environment.

The role offers an entry-level path with flexible scheduling after onboarding, training, and goal achievement. Prior admin or customer service experience is helpful; strong communication and teamwork are

Qualifications

• Proficient written and oral communication skills.
• Proficient using Microsoft Office Suite.
• Demonstrate strong math aptitude, attention to detail and sense of urgency.
• Learn and perform multiple tasks in a fast paced environment.
• Work independently as well as in a team environment.

Responsibilities

• Operating computer programs, RF scanners, and printers to label product.
• Assisting branches with product related questions or issues by phone, email or online support.
• Performing quality checks verifying product descriptions and quantities match.
• Locating orders in the warehouse.
• Learning and understanding various department functions.
• Multi-tasking in a faced-paced environment while learning and interacting with multiple departments in accordance with Fastenal procedures.
• Retrieving product for walk in customers at our distribution center.
• Maintaining the cleanliness and organization of work area.
• Complying with health, safety and sustainability rules and expectations.
• Participating in activities and programs that help the company achieve health, safety and sustainability objectives.
• Learning and assisting other departments within the distribution center.
• Learning, passing, and practicing various environmental health and safety trainings.

Skills

Communication skills

Microsoft Office

Math aptitude

Problem solving

Teamwork

Self-motivation

Tools

Microsoft Office Suite

Job description

Job ID 639398

Title Distribution Center Help Desk

Type Part-time

Location Winona, MN55987

Departments Administrative

Date Published October 16, 2026

End Date 10-23-2026

Job Description

Distribution Center Help Desk

Distribution Center Help Desk

2001 Theurer Blvd, Winona, MN 55987

MN100 Distribution Center

Part-time Shift(s): MON TUE WED THU FRI 7:00am - 6:00pm

10 - 28 hours/week

OVERVIEW:

Find your future at Fastenal! Our distribution center is hiring energetic, team oriented individuals to work in our fast pace warehouse! Working as Part-time Distribution Center Help Desk, you will provide customer service to Fastenal branches by answering general questions, providing tracking, placing orders, performing quality checks, and/or resolving discrepancies. Fastenal Company is committed to environmental protection and to providing a safe and healthy workplace for all employees. We strive to integrate EHS & Sustainability considerations into all our business decisions, plans, and operations. This is an entry-level position based out of our distribution center located at 2001 Theurer Blvd, Winona, MN 55987. This position may offer a flexible schedule after a period of onboarding, training, and meeting performance goals.

RESPONSIBILITIES:

• Operating computer programs, RF scanners, and printers to label product
• Assisting branches with product related questions or issues by phone, email or online support
• Performing quality checks verifying product descriptions and quantities match
• Locating orders in the warehouse
• Learning and understanding various department functions
• Multi-tasking in a faced-paced environment while learning and interacting with multiple departments in accordance with Fastenal procedures
• Retrieving product for walk in customers at our distribution center
• Maintaining the cleanliness and organization of work area
• Complying with health, safety and sustainability rules and expectations
• Participating in activities and programs that help the company achieve health, safety and sustainability objectives
• Learning and assisting other departments within the distribution center
• Learning, passing, and practicing various environmental health and safety trainings

REQUIRED POSITION QUALIFICATIONS:

• 18 years of age or older
• Prior administrative/customer service experience OR industry experience and product knowledge
• Proficient written and oral communication skills
• Navigating between multiple computer programs including Microsoft Office Suite while demonstrating computer literacy
• Proficient using Microsoft Office Suite
• Highly motivated, self directed and customer service oriented
• Demonstrate strong math aptitude, attention to detail and sense of urgency
• Exhibit strong problem solving, deductive reasoning and decision making skills
• Learn and perform multiple tasks in a fast paced environment
• Work independently as well as in a team environment
• Willingness to work a flexible schedule/extra time as needed
• Demonstrate our core values of ambition, innovation, integrity and teamwork
• Lift, slide and lower packages that typically weigh 25-50lbs and may weigh up to 100lbs
• Pass the required drug screen (applicable in the US, Puerto Rico and Guam ONLY)

ABOUT US:

Since 1967 Fastenal has grown as a distributor of industrial and construction supplies from a single branch to a Fortune 500 company with over 3,000 servicing locations, each providing tailored local inventory and personal service for our customers. As we've expanded across the world, we've retained a core belief in people and their ability to accomplish remarkable things - if given the opportunity. From this philosophy stems an entrepreneurial culture that challenges every employee to run their own business, create their own success, and advance to become company leaders.

PART-TIME BENEFIT:

Fastenal offers a 401(k) with an employer contribution.

COMPENSATION:

The pay range for this position is $15/hr -20/hr.