Distribution Center Associate

Cleveland Guardians; Cleveland (OH); On-site; USD 19,000 - 22,000; Part time

Job summary

The Cleveland Guardians are seeking a hands-on team member for the Merchandise Distribution Center at Progressive Field. You will gain daily exposure to retail systems, RFID tagging, and inventory management while contributing to accurate counts and efficient distribution.

Role emphasizes customer service, teamwork, and reliability; you’ll help with receiving, sorting, and shipping, with opportunities for growth and development. Must be 16+ and able to work extended days, including events.

Qualifications

• Prior retail experience strongly preferred.
• Previous exposure to warehouse or inventory preferred.
• Demonstrated ability to effectively communicate with coworkers and guests.
• Must be at least 16 years old.

Responsibilities

• Receive and put away merchandise; validate RFID tagging and documentation.
• Pick, pack, and ship daily sales orders; maintain space utilization.
• Maintain facility cleanliness and safety; communicate needs to management.
• Participate in quarterly reviews and process improvements.

Skills

Customer service

Teamwork

Communication

Tools

RFID technology

Job description

Our teammates are at the core of what we believe in: People, Collaboration, Learning, and Excellence (PeopleCLE). We look to hire individuals who are committed to our purpose of uniting and inspiring our city through the power of team. Our mission is to win the World Series while creating a compelling fan experience. If you believe you possess these important traits, please consider a career with the Cleveland Guardians.

The Guardians are looking for service minded teammates, who are committed to working together to help us create amazing memories for fans, each other and all visitors to Progressive Field.

PRIMARY PURPOSE:

Hands-on, immersive experience within the Merchandise Distribution Center, maintaining inventory accuracy, operational efficiency, and overall retail execution. You will gain daily retail system exposure, utilize RFID technology and fundamental inventory management principles that will enhance your organization, teammate and communication skills. This role also encompasses a variety of growth and development opportunities extending beyond daily responsibilities.

This opportunitymay meet the requirements for college internship credit. Candidates interested in pursuing academic credit are encouraged to discuss this option during the interview process.

RESPONSIBILITIES & DUTIES:

Receiving & Put-Away

• Support docking and organized sorting of incoming purchase orders and transfers
• Ensure purchase receipts are promptly attached to all purchase orders
• Process purchase orders in the order of “first in – first out” and priority orders
• Count, ticket, fold and validate merchandise with RFID ticketing standards
• Maintain accurate documentation of purchase receipts, vendor packing slips and filing paperwork
• Capture and map all photos of all new and current merchandise
• Perform monthly cycle counts and year-end inventory with accuracy
• Audit bin locations for accurate and effective space utilization

Distribution

• Properly pick and pack merchandise, supplies, and non-retail items
• Process and ship all send sales orders daily
• Communicate department needs to management

Operations & Training

• Maintain facility cleanliness
• Communicate safety concerns or enhancements to management
• Maintain high level of attention to detail to operational standards for inventory accuracy, bin organization and RFID compliance.
• Participate in quarterly employee one on ones to discuss process improvements, training and development opportunities.
• Additional daily tasks per the delegation of DC management

ROLE REQUIREMENTS:

• Prior retail experience strongly preferred
• Previous exposure to warehouse or inventory preferred
• Demonstrated ability to effectively communicate with both co-workers and guests
• Capability to frequently bend, stoop, reach, lift, and transport items
• Must be at least 16 years old

AVAILABILITY REQUIREMENTS:

• Required to be available to work 100% jewel events (Opening Day, Postseason, All-Star, etc.) home baseball games
• Required to work irregular hours as the business dictates
• Occasional game-day duties as dictate by job responsibilities and workload

ORGANIZATIONAL REQUIREMENTS:

• Demonstrates the ability to read, speak, comprehend, and communicate effectively in order to perform job duties and interact with coworkers.
• Represents the Cleveland Guardians in a positive fashion to all business partners, teammates, and the general public.
• Ability to build robust, professional relationships with teammates by demonstrating interpersonal skills, approachability, and a collaborative spirit contributing to a positive, respectful work environment.
• Ability to perform the essential physical requirements of the role as outlined in the job description, which may include extended periods of sitting, standing, lifting, or navigating a multilevel ballpark.
• Adapts quickly and effectively to a fast-paced, dynamic, and diverse work environment.
• Ability to act according to the organizational values and service excellence at all times.
• Willingness to work extended days and hours, including holidays and weekends.
• Willingness to adhere to all Major League Baseball and Club policies.

As a proud pillar of the Cleveland community, the Cleveland Guardians are dedicated to building a team that embodies the heart and spirit of our city. We offer compensation and benefits that attract, engage, and retain top talent - individuals who share our commitment to excellence, teamwork, and making an impact both on and off the field.

The expected hourly rate for this position is $14.30. This rate serves as a general guideline; actual compensation will be determined based on a candidate’s skills, experience, and qualifications, as well as market and business considerations.

At the Cleveland Guardians, we are all about creating an environment that brings out the best in everyone. It is a big part of who we are, how we compete, and how we make an impact in our community. We want every employee to feel like they truly belong here.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.