Distribution Center Assistant - Phoenix

Neenah Foundry Company in; Phoenix (AZ); On-site; USD 20,664,000 - 30,307,000; Full time

Job summary

Neenah Foundry Company is seeking a Distribution Center Assistant in Phoenix to support inventory control and daily warehouse operations. You will assist in finished goods management, handle data entry, and provide sales support via multiple channels while coordinating with Distribution, Field Sales, Shipping, and Finance.

The role requires a high school diploma with preferred associate or bachelor’s in business, CS, or supply chain, plus 2–5 years in customer service or distribution settings.

Qualifications

• High School diploma required; associate or bachelor’s in business, CS, or supply chain is a plus.
• Experience in customer service or supply chain operations preferred.
• Proven ability to work in a distribution or customer service role.

Responsibilities

• Assist in managing finished goods inventory stocks.
• Operate forklift and support yard operations as needed.
• Provide sales support via email, quotes, calls, and in-person visits.
• Enter orders and handle inbound/outbound transportation scheduling.
• Support various departments to ensure customer satisfaction.

Skills

Teamwork

Communication

Interpersonal skills

Data entry

Adaptability

Education

High School diploma

Associate or bachelor’s in business, CS, or Supply Chain

Tools

AS400

Salesforce

Job description

Distribution Center Assistant - Phoenix (Administrative)

Essential Functions

Job duties may change over time, and additional job functions may become essential. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Assist in the management of finished goods inventory stocks.
• Maintain truck and related equipment via daily inspections. Schedule preventative maintenance or repairs as needed. Operate and maintain forklift, load, and unload trucks as backup/support to Yard Utility Personnel.
• Sales support via email, quotes, phone calls, and walk-in business.
• Working relationship with Distribution, Field Sales, Shipping, Inside Sales, Finance, and Department personnel.
• Daily data entry of customer orders, inventory control, and inventory accuracy.
• Conduct post-order activities such as returns, debit/credits, etc.
• Management and scheduling of inbound and outbound transportation, and customer pickups.
• Adhere to the required credit management policies and procedures.
• Assist the DC Supervisor to ensure customer satisfaction.
• Assist in the development, implementation, and success of the Distribution Center and company.
• Fill in as DC Manager when the manager is absent and/or unavailable.

This is not an exhaustive list of duties or functions and may not necessarily comprise all of the "essential functions" for purposes of the ADA.

Expected Areas of Competence (KSAs)

• Achieve monthly shipment rates in support of the annual plan
• Ensure inventory accuracy of > 98% through execution of a cycle count program.
• Demonstrate the ability to work as a team, influencing others through strong organizational and interpersonal skills.
• Demonstrate the ability to be an effective communicator at hourly, executive, and customer levels of communication.
• Computer Skills, email, ability to learn AS400 & Salesforce applications.
• Basic customer service and distribution center knowledge.
• Ability to safely operate forklift.

This position description is intended to cover the most significant, ongoing job functions and competency areas. Successful performance in the role will require performing satisfactorily other duties as assigned.

Education and Experience Requirements

• High School diploma is required.
• Associates Degree or bachelor's degree in business, Customer Service, or Supply Chain Management is a plus.
• 2-5 years of experience with customer service or supply chain operations depending upon education.
• Record of working and/or collaborating in a distribution or customer service position.
• Experience working with municipalities and city requirements is a plus.

Physical Requirements

• Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
• The worker must be able to access, analyze and otherwise work with, enter information stored in or obtained through the company's computer system, and to communicate effectively with co-workers and third parties who have business dealings with the company's Human Resources operations
• Safely operate a forklift as needed

Travel Requirements

Up to 10% for training purposes or backfilling responsibilities only.

Candidates for positions with Neenah Foundry Company and its subsidiaries must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. All offers of employment will be conditioned upon successful completion of a post-offer, pre-hire background check and drug screen. Visa sponsorship is not available for this position.

Neenah Foundry Company and its subsidiaries is an equal opportunity employer, and applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, veteran status, disability status or national origin.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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