Distributed Infrastructure Technical Support Engineer

Eaton; Woodridge (IL); On-site; USD 69,000 - 101,000; Full time

Benefits offered by this job

Health and welfare benefits

Retirement benefits

Paid and unpaid time off

Job summary

Eaton is looking for a Technical Support Engineer in Woodridge, Illinois, to provide expert support for power and connectivity-related equipment. This role involves troubleshooting and resolving technical issues for various products including UPS systems and network switches.

The ideal candidate will have a Bachelor's degree and at least one year of experience in the electrical industry. Strong communication and time management skills are essential, along with the ability to work in a team-oriented environment.

The expected annual salary range is between $69,000 and $101,000, reflecting market standards and candidate qualifications.

Qualifications

• Minimum one year of hands-on electrical industry experience.
• Ability to communicate product value propositions effectively.
• Possess excellent organization skills and prioritize multiple tasks.

Responsibilities

• Provide post-sales technical support for a range of products.
• Document service request activities and troubleshooting steps.
• Assist the team in improving business processes.

Skills

Technical aptitude

Strong communication skills

Time management

Team player

Education

Bachelor's degree from an accredited institution

Tools

Multimeter

Network sniffer

Job description

Eaton is looking for a Technical Support Engineer in Woodridge, Illinois, to provide expert support for power and connectivity-related equipment. This role involves troubleshooting and resolving technical issues for various products including UPS systems and network switches.

The ideal candidate will have a Bachelor's degree and at least one year of experience in the electrical industry. Strong communication and time management skills are essential, along with the ability to work in a team-oriented environment.

The expected annual salary range is between $69,000 and $101,000, reflecting market standards and candidate qualifications.