Data Center Technical Support Engineer — Power & Network

Eaton Corporation; Woodridge (IL); On-site; USD 69,000 - 101,000; Full time

Benefits offered by this job

Health and Welfare benefits

Retirement benefits

Paid and unpaid time off

Job summary

Eaton Corporation is seeking a Technical Support Engineer to deliver expert support for power and connectivity-related equipment, including UPS systems and charging solutions. This role requires excellent communication skills and a technical background, with responsibilities including troubleshooting and customer assistance via various channels.

The ideal candidate must have a bachelor's degree and at least one year of experience in the electrical industry. The position is on-site in Woodridge, IL, and requires candidates to live within 50 miles of the location.

Qualifications

• Bachelor's degree from an accredited institution.
• Minimum one (1) year of hands-on electrical industry experience.
• Candidates must reside within a 50 mile radius of Woodridge, IL.

Responsibilities

• Provide post-sales technical support to customers.
• Accurately document service requests and troubleshooting steps.
• Assist the team in improving business processes and tools.

Skills

Excellent communication skills

Time management skills

Team player

Technical aptitude

Education

Bachelor’s degree

Tools

Test equipment (multimeter, ammeter)

Linux operating systems

Job description

Eaton Corporation is seeking a Technical Support Engineer to deliver expert support for power and connectivity-related equipment, including UPS systems and charging solutions. This role requires excellent communication skills and a technical background, with responsibilities including troubleshooting and customer assistance via various channels.

The ideal candidate must have a bachelor's degree and at least one year of experience in the electrical industry. The position is on-site in Woodridge, IL, and requires candidates to live within 50 miles of the location.