Dispensing Services Manager

ACM Chemistries, Inc.; Norcross (GA); In loco; USD 90.000 - 120.000; Tempo pieno

Descrizione del lavoro

ACM Chemistries, Inc. seeks a proactive Dispensing Services Manager to lead our dispensing equipment services program from planning through execution.

You will oversee installations, manage a team of technicians, forecast resources, and partner across Sales, Technical Service, Operations, and Supply Chain to ensure safe, high‑quality outcomes. The role requires hands-on mechanical and electrical aptitude, strong communication, and a track record of improving efficiency and performance in

Competenze

• Proven leadership and cross-functional collaboration abilities.
• Strong project management in manufacturing, industrial, plant, or field service settings.
• Excellent forecasting, planning, and organizational skills.
• Hands-on mechanical and electrical aptitude with troubleshooting experience.
• Ability to manage full system installations from planning to execution.
• Experience with pumps, motors, pneumatic systems, and liquid flow systems preferred.
• Commitment to safety, quality, organization, and professionalism.

Mansioni

• Lead dispensing equipment installations from planning through implementation.
• Develop and coach dispensing systems technicians through scheduling and performance leadership.
• Forecast staffing, equipment, and operational needs based on demand and project pipeline.
• Collaborate with Sales, Technical Service, Operations, Customer Service, Supply Chain, and Leadership.
• Oversee system performance, troubleshooting, installation efficiency, and continuous improvement initiatives.
• Lead onboarding and ongoing technical training programs.
• Ensure accurate reporting of purchasing, installations, maintenance, inventory, and service activities.
• Travel up to 25% annually; maintain safety and professionalism in active environments.

Conoscenze

Leadership

Project management

Forecasting

ERP systems

Microsoft Office

Mechanical aptitude

Electrical aptitude

Strumenti

ERP systems

Microsoft Office

Descrizione del lavoro

Overview

We are seeking a proactive and solutions-driven Dispensing Services Manager to lead and evolve our dispensing equipment services program. This role oversees installations from planning through execution, maintenance, technical development, operational forecasting, and continuous improvement across systems, processes, and service support.

The ideal candidate combines strong leadership, project management, and communication skills with hands-on mechanical and electrical aptitude. This individual must be capable of managing full system installations from start to finish while identifying opportunities to improve efficiency, scalability, and overall performance.

This position reports to the Vice President, Technical Services & Support.

Key Responsibilities:

• Lead dispensing equipment installations from planning through implementation
• Manage and develop Dispensing Systems Technicians through coaching, scheduling, and performance leadership
• Forecast staffing, equipment, and operational needs based on business demand and project pipeline
• Partner cross-functionally with Sales, Technical Service, Operations, Customer Service, Supply Chain, and Leadership to align priorities and execution
• Oversee dispensing systems performance, troubleshooting, installation efficiency, and continuous improvement initiatives
• Lead dispensing onboarding and ongoing technical training programs
• Ensure accurate reporting of purchasing, installations, maintenance, inventory, and service activities
• Maintain high standards for safety, quality, organization, and professionalism
• Promote accountability, ownership, and a customer-focused team culture
• Perform other duties as assigned

Skills & Qualifications:

• Strong leadership, communication, and cross-functional collaboration skills
• Project Management in manufacturing, industrial, plant, or field service environments
• Strong organizational, planning, and forecasting abilities
• Proficiency in Microsoft Office and ERP systems
• Experience in mechanical or electrical aptitude with troubleshooting experience
• Process Control, PLC and HMI experience preferred
• Experience with pumps, motors, pneumatic systems, liquid flow systems, or similar industrial equipment

Additional Requirements

• Ability to travel up to 25% annually
• Ability to work in active industrial and customer environments
• Ability to stand and walk for extended periods throughout the workday
• Ability to climb stairs and lift up to 50 lbs.
• Flexibility to work weekends or extended hours as business needs require
• Non-smoker and non-vaper