Registration/Check Out Clerk - General Surgery Clinic (Full-Time, Mon-Fri)

StartupNWA; Fayetteville (AR); On-site; USD 28,000 - 36,000; Full time

Job summary

A leading healthcare organization in Fayetteville is looking for a Registration/Checkout Clerk to join their team. This critical role involves engaging with patients, managing the front office tasks such as scheduling and payment collection, and ensuring efficient administrative operations. Ideal candidates will possess strong communication skills and a high school diploma or GED, with previous clerical experience being a plus. This full-time position offers an opportunity to contribute to high-quality patient care in a professional setting.

Qualifications

• Education: High school diploma or GED required.
• Experience: Previous experience in a clerical support role preferred.

Responsibilities

• Engage with customers and patients in a professional manner.
• Schedule appointments and register patients.
• Collect co-payments and verify insurance eligibility.

Skills

Communication

Customer Service

Office Administration

Education

High School Diploma or GED

Job description

Job Details

Job Location

WashReg General Surgery Clinic - Fayetteville, AR

Position Type

Full Time

Education Level

High School Diploma or GED

Job Shift

Day

Job Category

Admissions & Billing Services

Description

Organization Overview, Mission, Vision, and Values

Our mission is to improve the health of people in the communities we serve through compassionate, high-quality care, prevention, and wellness education. Washington Regional Medical System is a community-owned, locally governed, non-profit health care system located in Northwest Arkansas in the heart of Fayetteville, which is consistently ranked among the Best Places to live in the country. Our 425-bed medical center has been named the #1 hospital in Arkansas for four consecutive years by U.S. News & World Report. We employ 3,400+ team members and serve the region with over 45 clinic locations, the area’s only Level II trauma center, and five Centers of Excellence - the Washington Regional J.B. Hunt Transport Services Neuroscience Institute; Washington Regional Walker Heart Institute; Washington Regional Women and Infants Center; Washington Regional Total Joint Center; and Washington Regional Pat Walker Center for Seniors.

Position Summary

The role of the Registration/Checkout Clerk reports to the Clinic Manager. This position is responsible for overseeing the activities of the front office.

Essential Position Responsibilities

• Engage with customers, patients, guests, and coworkers in a positive and professional manner
• Communicate clearly and effectively with patients, clinic staff, and providers
• Perform office and administrative duties in an effective and efficient manner
  • Schedule appointments
  • Register patients
  • Collect co-payments and deductibles
  • Verify insurance eligibility

Qualifications

• Education: High school diploma or GED
• Licensure and Certifications: N/A
• Experience: Previous experience in a clerical support role, preferred.

Work Environment: This position will spend 80% of work time sitting while performing work in a standard office environment and 20% of work time standing and/or walking short distances while occasionally pushing, pulling, lifting and/or carrying up to 50 lbs.