Dispensary Store Manager

C3 Industries; West Plains (MO); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

PTO

401(k)

Employee Discount

Company Paid Holidays

Company Swag

Job summary

C3 Industries in Missouri is seeking a Store Manager at the West Plains location to drive sales, lead a high-performing team, and ensure exceptional customer experiences.

You will oversee daily operations, manage inventory, and implement strategic initiatives while upholding compliance with METRC/BioTrack and cash handling policies.

The role requires a bachelor’s degree and 3–5 years of retail management, willingness to work nights and weekends, and the ability to obtain state licenses.

Qualifications

• Bachelor’s degree or equivalent required.
• 3–5 years retail management experience preferred.
• Proficient in POS systems and Microsoft Office.
• Experience with METRC or BioTrack preferred.
• Strong leadership and customer engagement skills.
• Willingness to work nights, weekends, and holidays.
• Pass background check and able to obtain state licenses.

Responsibilities

• Lead and manage store performance with a focus on sales growth, operational efficiency, and profitability, while delivering a best-in-class customer service experience.
• Monitor and analyze KPIs and inventory to meet targets weekly, monthly, and annually.
• Network with local organizations and community leaders for initiatives approved by management.
• Ensure training in POS, Loyalty Programs, new brands, METRC/BioTrack, shrink & safety, and cash handling.
• Stay informed on market trends and regulatory changes to tailor product offerings and increase revenue.
• Maintain inventory levels and communicate discrepancies to management.
• Run internal store meetings and provide feedback on development and opportunities.
• Maintain visual standards, signage, lighting, and merchandising.
• Develop store schedules to cover peak hours.
• Comply with cash handling policies and daily reporting.
• Collaborate with HR to hire, onboard, and develop staff; conduct reviews and discipline as needed.
• Ensure adherence to local/state laws and inspections.

Skills

Retail management

Team leadership

Customer engagement

Sales targets achievement

Communication

Multi-tasking

Education

Bachelor’s degree

Tools

POS systems

METRC

BioTrack

Microsoft Office

Job description

Who we are…

C3 Industries is a multi-state, vertically integrated cannabis company headquartered in Ann Arbor, Michigan, with multiple product brands including the award-winning Cloud Cover Cannabis, Galactic Cannabis, Habitat Cannabis, and a retail network, High Profile Cannabis Shop. The company retails high-quality cannabis products at its High Profile locations in Connecticut, Illinois, Michigan, Missouri, Massachusetts, and New Jersey.

What we're looking for...

The Store Manager is responsible for driving sales performance by leading a high-performing team, delivering exceptional customer experience, and executing strategic sales initiatives. This role involves overseeing daily store operations, managing inventory to support sales goals, coaching employees to maximize productivity, and consistently identifying opportunities to increase revenue and customer loyalty.

Dispensary Address: 1391 Mitchell Road, West Plains, MO 65775

Operating Hours: 8-10pm

In this role you will….

• Lead and manage all aspects of store performance with a strong focus on sales growth, operational efficiency, and profitability, while delivering a best-in-class customer service experience that drives repeat business and brand loyalty.
• Monitor and analyze KPIs with reports and data related to sales, customer satisfaction, and product inventory, ensuring targets are met on a weekly, monthly, and annual basis to drive growth and operational success.
• Responsibilities in networking with local organizations and community leaders, with the potential to participate in relevant community initiatives as approved by upper management.
• Ensure employee training in POS systems, Customer Loyalty Programs, new brands/products, METRC/BioTrack, shrink & safety protocol, and cash handling.
• Stay informed on evolving consumer preferences, market trends, and regulatory changes within the cannabis industry to tailor product offerings, address customer challenges, and optimize sales strategies for customer satisfaction and revenue growth.
• Monitor and maintain inventory levels, assist with product intakes, and communicate discrepancies to compliance and upper management.
• Run internal store meetings, provide feedback on employee development, sales opportunities, and organizational improvements.
• Maintain visual standards, including merchandise presentation, signage, lighting, and general maintenance.
• Develop store’s schedule to ensure proper sales floor coverage during peak selling hours.
• Comply with company cash handling policies and perform daily cash management responsibilities and compliance reporting per company policy.
• Collaborate with HR to interview, hire and onboard new employees and monitor employee development and goals.
• Collaborate with HR to conduct performance reviews, issue disciplinary actions, and manage terminations in accordance with company policies, ensuring a fair and compliant approach to employee relations and performance management.
• Ensure implementation and adherence to all local and state laws and inspection requirements.
• Responsible for opening and closing the store, including securing the premises, preparing registers, and conducting end-of-day reports.
• Remain readily available to support business needs, including adjusting schedules, filling in during staff shortages, and stepping in when unexpected situations arise to ensure smooth operations.

Skills and experience you have...

• Bachelor’s degree and 3-5 years retail management experience preferred, or equivalent.
• Comprehensive knowledge of retail operations, merchandising, and sales.
• Proficient in Microsoft Office applications, POS systems; experience with METRC or BioTrack preferred.
• Demonstrated track record of driving retail sales through effective team leadership, and personalized customer engagement, consistently exceeding sales targets and fostering a loyal customer base.
• Proven ability to motivate and influence others through personal actions and examples.
• Ability to drive proven improvements across all areas managed.
• Proven ability to establish strong credibility and build relationships and operate in an environment of ambiguity.
• Ability to build and lead a best-in-class retail team.
• Strong results-orientation and commitment to quality, performance, and deliverables.
• Effective multi-tasker with demonstrated ability to prioritize.
• Ability to demonstrate strong oral and written communication skills; ability to correspond in a professional, businesslike manner.
• Willingness to work nights, weekends, and some holidays.
• Must be at least 21 years of age and able to pass a background check.
• Must be able to obtain and maintain required state licenses based on work location.

C3 Industries is led by a passionate, creative, and hardworking team of cannabis cultivation and processing experts. We produce the highest quality, indoor cannabis flower and extracted products at our state‑of‑the‑art facilities in Michigan, Missouri, Massachusetts, Illinois, and New Jersey.

Benefits:

• Medical, Dental, & Vision Insurance
• Life Insurance
• Short- & Long-Term Disability Insurance
• PTO
• 401(k)
• Employee Discount
• Company Paid Holidays
• Company Swag

*Compensation Estimate Disclaimer

All compensation range estimates are generated by the third party job search engine websites; C3 Industries will compensate qualified candidates commensurate with experience and industry norms.