Budtender - Part-Time

C3 Industries; West Plains (MO); On-site; USD 19,286 - 27,552; Full time

Benefits offered by this job

Medical, Dental, & Vision Insurance

Life Insurance

Disability Insurance

401(k)

Paid Holidays

Company Swag

Employee Discount

Job summary

C3 Industries in the United States operates a West Plains dispensary and is seeking a Sales Associate to deliver exceptional customer service while driving in-store sales for cannabis products. You will guide customers through product selection, process online orders, and ensure accurate cash handling and POS use.

The role requires 1+ year of customer service experience, strong communication, and willingness to work nights and weekends in a regulated retail environment.

Qualifications

• 1+ years’ customer service experience.
• High school diploma or GED.
• Experience with POS systems and cash handling practices.
• Commitment to reaching KPIs on a regular basis.
• Effective multitasker with demonstrated ability to prioritize tasks.
• Ability to work independently with little or no direct supervision.
• Strong written and verbal communication skills.
• Knowledge of state/local regulations is preferred.
• Pass a background check; 21+ years old.
• Willingness to work nights, weekends, and some holidays.

Responsibilities

• Provide the highest level of service to customers and prioritize their experience.
• Meet or exceed sales targets and conversion goals using effective selling techniques.
• Greet customers and verify IDs on entry.
• Assist new customers with state-required forms and update information in the system.
• Maintain the waiting area and stock the sales floor during downtime.
• Educate customers on cannabis properties and product selection.
• Fill online orders quickly while keeping the customer experience in focus.
• Handle complaints professionally and escalate when needed.
• Maintain product knowledge and stay updated on cannabis trends.
• Accurately use and maintain the POS system; follow cash handling policies.
• Assist with product intake, inventory counts, and audits.
• Collaborate with management to increase sales and foot traffic.
• Ensure compliance with dispensary policies and regulatory requirements.

Skills

Customer service

POS systems

Cash handling

Communication skills

Multitasking

Night/weekend availability

Education

High school diploma or GED

Job description

Who we are

C3 Industries is a multi‑state, vertically integrated cannabis company headquartered in Ann Arbor, Michigan, with multiple product brands including the award‑winning Cloud Cover Cannabis, Galactic Cannabis, Habitat Cannabis, and a retail network, High Profile Cannabis Shop. The company retails high‑quality cannabis products at its High Profile locations in Connecticut, Illinois, Michigan, Missouri, Massachusetts, and New Jersey.

What we're looking for

The Sales Associate is responsible for delivering world‑class customer service while driving sales through personalized product recommendations and effective upselling techniques. This role involves guiding customers through the process of understanding, selecting, and purchasing cannabis products that align with their needs and preferences. By combining deep product knowledge with a proactive sales approach, the Sales Associate helps create a positive shopping experience that maximizes both customer satisfaction and store performance.

Dispensary Address: 1391 Mitchell Road, West Plains, MO 65775

Operating Hours: 8am‑10pm

In this role you will…

• Provide the highest level of service to customers by making their experience the top priority.
• Meet or exceed individual sales targets and conversion rate goals as defined by store leadership upon hire, using effective sales techniques and a deep understanding of customer needs to drive performance and contribute to overall store success.
• Greet customers upon entry and perform initial check‑in verification of required identification (ID).
• Assist new customers with questions on state required forms; update customer information in system as needed.
• Ensure the waiting room is well maintained and the sales floor is properly stocked during downtime.
• Educate customers on cannabis properties and selection of proper genetics according to their desired effect, ailments, or requests.
• Fill online orders in a quick and efficient manner, keeping customer experience at the forefront.
• Handle customer complaints in a professional manner; escalating to management when needed.
• Maintain product, brand, and strain knowledge and keep up on current cannabis trends.
• Accurately use and maintain point of sale (POS) system.
• Comply with company cash handling policies and perform daily cash management responsibilities and compliance reporting.
• Assist with intake of product, inventory counts, and additional audits on a regular basis.
• Work closely with the management team to increase sales and foot traffic.
• Support daily compliance with dispensary policies, including but not limited to state/local regulation compliance, security protocols, access protocols, inventory tracking, dress codes, and work schedules.

Skills and experience you have

• 1+ years’ customer service experience.
• High school diploma or GED.
• Experience with POS systems and cash handling practices.
• Commitment to reaching Key Performance Indicators on a regular basis.
• Effective multi‑tasker with demonstrated ability to prioritize tasks.
• Ability to work independently with little or no direct supervision.
• Demonstrate strong oral and written communication skills; ability to correspond in a professional and business‑like manner.
• Knowledge of state and local regulations is preferred.
• Ability to pass a background check and is 21 years of age or older.
• Willingness to work nights, weekends, and some holidays.
• Must be able to obtain and maintain required state licenses based on work location.

Benefits

• Medical, Dental, & Vision Insurance for full‑time staff
• Life Insurance
• Short‑term & Long‑term Disability Insurance
• 401(k)
• Company Paid Holidays
• Company Swag
• Employee Discount

* Compensation Estimate Disclaimer: All compensation range estimates are generated by the third party job search engine websites; C3 Industries will compensate qualified candidates commensurate with experience and industry norms.