Cannabis Management

High Profile; Stratford (CT); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical, Dental, & Vision Insurance

Life Insurance

Short- & Long-Term Disability

PTO

401(k)

Employee Discount

Company Paid Holidays

Company Swag

Job summary

High Profile in Stratford, CT is seeking a Store Manager to lead daily operations, drive sales, and deliver exceptional customer experiences. You will manage inventory, supervise staff, and ensure compliance with company policies and regulations.

The role requires weekend/evening availability and a track record of retail leadership in a fast-paced environment. A 21+ age requirement and background check apply.

Qualifications

• Bachelor’s degree or higher required or equivalent experience.
• Proven knowledge of retail operations, merchandising, and sales.
• Experience with METRC or BioTrack preferred.
• Demonstrated success driving retail sales and leading teams.

Responsibilities

• Lead and manage all aspects of store performance with a focus on sales growth, operational efficiency, and profitability, while delivering a best-in-class customer service experience.
• Monitor and analyze KPIs with reports on sales, customer satisfaction, and inventory to meet targets weekly, monthly, and annually.
• Network with local organizations and community leaders and participate in approved initiatives by upper management.
• Train employees on POS systems, Customer Loyalty Programs, METRC/BioTrack, shrink and safety protocols, and cash handling.
• Stay informed on consumer trends and regulatory changes to tailor product offerings and optimize sales strategies.
• Monitor and maintain inventory levels and communicate discrepancies to compliance and upper management.
• Lead internal store meetings and provide feedback on development, opportunities, and improvements.
• Maintain visual standards including merchandising, signage, lighting, and store upkeep.
• Develop staff schedules to ensure proper coverage during peak hours.
• Comply with cash handling policies and perform daily cash management tasks and reports.
• Collaborate with HR to interview, hire, onboard, and review employee performance.
• Ensure adherence to local and state laws and inspection requirements.
• Open and close the store, secure premises, prepare registers, and run end-of-day reports.
• Remain available to support business needs and adjust schedules as needed.

Skills

Retail management

Team leadership

Sales-driven

POS systems

METRC/BioTrack

Customer engagement

Education

Bachelor’s degree or higher

Tools

METRC

BioTrack

Microsoft Office

POS systems

Job description

Who we are…

C3 Industries is a multi-state, vertically integrated cannabis company headquartered in Ann Arbor, Michigan, with multiple product brands including the award-winning Cloud Cover Cannabis, Galactic Cannabis, Habitat Cannabis, and a retail network, High Profile Cannabis Shop. The company retails high-quality cannabis products at its High Profile locations in Connecticut, Illinois, Michigan, Missouri, Massachusetts, and New Jersey.

What we're looking for...

Our Managers are responsible for driving sales performance by leading a high-performing team, delivering exceptional customer experience, and executing strategic sales initiatives. This role involves overseeing daily store operations, managing inventory to support sales goals, coaching employees to maximize productivity, and consistently identifying opportunities to increase revenue and customer loyalty.

These positions are located in Stratford, CT and require weekend and evening availability.

In this role you will….

• Lead and manage all aspects of store performance with a strong focus on sales growth, operational efficiency, and profitability, while delivering a best-in-class customer service experience that drives repeat business and brand loyalty.
• Monitor and analyze KPIs with reports and data related to sales, customer satisfaction, and product inventory, ensuring targets are met on a weekly, monthly, and annual basis to drive growth and operational success.
• Responsibilities in networking with local organizations and community leaders, with the potential to participate in relevant community initiatives as approved by upper management.
• Ensure employee training in POS systems, Customer Loyalty Programs, new brands/products, METRC/BioTrack, shrink & safety protocol, and cash handling.
• Stay informed on evolving consumer preferences, market trends, and regulatory changes within the cannabis industry to tailor product offerings, address customer challenges, and optimize sales strategies for customer satisfaction and revenue growth.
• Monitor and maintain inventory levels, assist with product intakes, and communicate discrepancies to compliance and upper management.
• Run internal store meetings, provide feedback on employee development, sales opportunities, and organizational improvements.
• Maintain visual standards, including merchandise presentation, signage, lighting, and general maintenance.
• Develop store’s schedule to ensure proper sales floor coverage during peak selling hours.
• Comply with company cash handling policies and perform daily cash management responsibilities and compliance reporting per company policy.
• Collaborate with HR to interview, hire and onboard new employees and monitor employee development and goals.
• Collaborate with HR to conduct performance reviews, issue disciplinary actions, and manage terminations in accordance with company policies, ensuring a fair and compliant approach to employee relations and performance management.
• Ensure implementation and adherence to all local and state laws and inspection requirements.
• Responsible for opening and closing the store, including securing the premises, preparing registers, and conducting end-of-day reports.
• Remain readily available to support business needs, including adjusting schedules, filling in during staff shortages, and stepping in when unexpected situations arise to ensure smooth operations.

Skills and experience you have...

• Bachelor’s degree and 3-5 years retail management experience preferred, or equivalent.
• Comprehensive knowledge of retail operations, merchandising, and sales.
• Proficient in Microsoft Office applications, POS systems; experience with METRC or BioTrack preferred.
• Demonstrated track record of driving retail sales through effective team leadership, and personalized customer engagement, consistently exceeding sales targets and fostering a loyal customer base.
• Proven ability to motivate and influence others through personal actions and examples.
• Ability to drive proven improvements across all areas managed.
• Proven ability to establish strong credibility and build relationships and operate in an environment of ambiguity.
• Ability to build and lead a best-in-class retail team.
• Strong results-orientation and commitment to quality, performance, and deliverables.
• Effective multi-tasker with demonstrated ability to prioritize.
• Ability to demonstrate strong oral and written communication skills; ability to correspond in a professional, businesslike manner.
• Willingness to work nights, weekends, and some holidays.
• Must be at least 21 years of age and able to pass a background check.
• Must be able to obtain and maintain required state licenses based on work location.

C3 Industries is led by a passionate, creative, and hardworking team of cannabis cultivation and processing experts. We produce the highest quality, indoor cannabis flower and extracted products at our state‑of‑the‑art facilities in Michigan, Missouri, Massachusetts, Illinois, and New Jersey.

Benefits:

• Medical, Dental, & Vision Insurance
• Life Insurance
• Short- & Long-Term Disability Insurance
• PTO
• 401(k)
• Employee Discount
• Company Paid Holidays
• Company Swag

*Compensation Estimate Disclaimer

All compensation range estimates are generated by the third party job search engine websites; C3 Industries will compensate qualified candidates commensurate with experience and industry norms.