Dispensary Sales Associate (Budtender)

King City Gardens; Cincinnati (OH); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Competitive health insurance

Employee discounts at dispensaries

Job summary

The Garden Dispensary in Ohio is seeking a Dispensary Sales Associate (Budtender) to provide professional and compassionate support to medical and adult-use customers. You will ensure regulatory compliance with the DCC and educate customers on cannabis products.

Responsibilities include greeting customers, verifying IDs, recording transactions in MMCP/POS, and maintaining product knowledge. Must be 21+, pass background checks, and be able to work evenings, weekends, and holidays.

Qualifications

• Must be at least 21 years old.
• Strong communication and interpersonal skills.
• BCI/FBI background checks required.

Responsibilities

• Provide professional customer service and educate clients on cannabis products.
• Verify customer age and registration status.
• Educate customers on strains, cannabinoids, and product types.
• Assist customers in selecting appropriate products.
• Maintain confidentiality and HIPAA compliance.
• Dispense cannabis using MMCP and POS systems; maintain accurate records.

Education

High school diploma or GED

Job description

Dispensary Sales Associate (Budtender)

The Garden Dispensary |

Full-Time | Evenings,

Weekends, Holidays

Job Summary

The Dispensary Sales Associate (Budtender) is a licensed Dispensary Employee in the state of Ohio who provides professional, compassionate, and educational assistance to medical and adult-use customers. This role focuses on exceptional customer service while maintaining compliance with all Division of Cannabis Control (DCC) regulations.

Key Responsibilities

Customer Service

Welcome and assist customers upon arrival.

Verify ID and patient registry status.

Educate customers on strains, cannabinoids, and product types.

Guide customers to select appropriate products.

Maintain confidentiality and uphold HIPAA standards.

Work efficiently in a fast-paced retail environment.

Compliance & Documentation

Maintain accurate sales and dispensing records.

Follow all DCC regulations and OAC 3796 standards.

Dispense cannabis using MMCP and POS software.

Report suspicious activity immediately.

Operational Support

Maintain cleanliness and organization.

Assist with receiving, labeling, and stocking inventory.

Perform opening/closing duties and compliance reports.

Attend training sessions and maintain product knowledge.

Demonstrate reliability, teamwork, and punctuality.

Qualifications

Must be 21 years or older.

Hold or obtain a Dispensary Employee License (DCC).

High school diploma or GED required.

Retail or hospitality experience preferred.

Strong communication and interpersonal skills.

Must pass BCI/FBI background checks.

Basic math, computer, and cash handling skills.

Physical Requirements

Ability to stand for long periods and lift up to 25 lbs.

Manual dexterity to operate registers and label products.

Flexible scheduling including evenings, weekends, and holidays.

Must complete DCC-compliant onboarding before floor duties.

Why Join The Garden

At The Garden, we value our team as much as our guests. You’ll gain hands‑on cannabis education, customer engagement experience, and opportunities for career growth in a supportive and compliant retail environment.

Required Qualifications

• Must be at least 21 years of age.
• High school diploma or equivalent.
• Previous security, law enforcement, military, or asset protection experience preferred.
• Ability to pass background screening in accordance with Ohio cannabis regulations.
• Valid driver’s license (if required for armored escort or site patrol duties).
• Strong observation, communication, and conflict resolution skills.

Physical Requirements

• Ability to stand for extended periods (8–10 hours).
• Ability to lift up to 30 lbs.
• Ability to respond quickly to emergencies.
• Ability to work evenings, weekends, and holidays as scheduled.

Core Competencies

• Professionalism under pressure
• Situational awareness
• Integrity & discretion
• Clear chain-of-command communication
• Regulatory compliance mindset
• Customer service orientation

• King City Gardens offers competitive health insurance to employees along with employee discounts at its dispensaries.