Dispensary Retail Associate

4Front Ventures; Georgetown (MA); On-site; USD 60,000 - 80,000; Full time

Job summary

A rapidly growing cannabis retailer is seeking a Dispensary Retail Associate in Georgetown, MA. This role focuses on providing exceptional customer service, maintaining inventory and workstations, and ensuring compliance with local regulations. Applicants should have a background in retail and be passionate about the cannabis industry, with strong communication and organizational skills.

Benefits

Employee Discount

Health, Vision, Dental Benefits

Sick Pay/PTO Accrual

Floating Holidays

Parental/Maternity Leave

Employee Assistance Program

Career Development

Advancement Opportunities

401k

Qualifications

• 1+ years retail experience preferred.
• Ability to lift 50 pounds unassisted.
• 21 years of age or older with valid ID.

Responsibilities

• Provide customer service and assist with product recommendations.
• Follow state regulations and site protocols.
• Maintain cleanliness and organization of workstations.

Skills

Customer service experience

Cash handling skills

Organizational skills

Communication

Problem-solving

Education

High School Diploma or GED

Job description

4Front Ventures (CSE: FFNT / OTCQX: FFNTF) is a fast-moving national cannabis grower, distributor, and retailer headquartered in Phoenix, Arizona with active operations in Massachusetts, Illinois, and Washington. Focusing on Excellence, People, Integrity, and Courage, 4Front Ventures is building a responsible and people-focused company that consistently produces high-quality products, ensures access to cannabis through top service and affordable brands, and provides value through job creation and community engagement. From plant genetics to the cannabis retail experience under the Mission Dispensary brand, 4Front’s team applies expertise across the entire cannabis value chain.

POSITION SUMMARY

• The Dispensary Retail Associate collaborates with the dispensary’s management team to ensure every guest receives the highest level of hospitality and experiences cannabis in the best way possible. Priorities include answering questions about the state’s cannabis program and regulations, participating in community events inside/outside of the dispensary, and being able to work all FOH workstations including: Reception, Hosting, Sales Floor/Consulting, and Cashiering. The Retail Associate also assists with product organization, inventory control, communicating with guests, and being able to work all BOH workstations including: Receiving, Packaging, Stocking, Online Ordering, Order Dispatching, and Delivering.

ROLES AND RESPONSIBILITIES

• Follow all site protocols and procedures according to local and state regulations and company policies
• Act as a Mission brand ambassador with a high level of authentic engagement and strong productivity
• Provide excellent service to all guests while customizing recommendations on available cannabis products, industry trends, and consumption methods
• Fulfill all product orders accurately and efficiently while maintaining workstations cleaned and organized
• Follow proper cash handling of all guest transactions
• Assist in all duties as assigned to ensure the team, department, and company division maintain success

COMPENSTION

• $18.00 Non-Exempt (Hourly)
• Paid on a bi-weekly basis

POSITION SCHEDULE

• Open availability required for scheduling

SKILLS AND COMPETENCIES

• Excellent customer service experience (preferably in a fast paced or specialized retail environment)
• Proficient cash handling skills with POS systems experience
• Basic math, organizational, and computer Skills
• Self-starter who can take instructions, follow directions, and work independently/with colleagues
• Strong communicator, detail-oriented, multi-tasker, problem-solver, flexible, friendly, and self-aware
• Committed to the team’s success

QUALIFICATIONS

• Retail experience, 1+ years (preferred)
• Cannabis industry experience (preferred)
• Ability to lift 50 pounds unassisted
• Active and valid government issued photo identification
• 21 years of age or older
• High School Diploma or GED
• Ability to obtain and maintain Dispensing Organization Agent Identification Card (obtained upon hire) in accordance with State law.

BENEFTIS

• Employee Discount
• Health, Vision, Dental Benefits
• Sick Pay/PTO Accrual
• Floating Holidays
• Parental/Maternity Leave
• Employee Assistance Program
• Career Development
• Advancement Opportunities
• 401k

WORKING CONDITIONS

• Work involves physical exertion such as bending, lifting (up to 50 pounds), kneeling, squatting, pivoting, and carrying items/ product on a regular basis. Employees will be required to stand for extended periods and may need to climb ladders or operate equipment. The warehouse/ facility environment may be subject to hot and cold temperatures, and ventilation may not be available in all areas. The warehouse/ facility environment may be subject to elevated noise volumes due to equipment, machinery, and the movement of goods. The warehouse/ facility may be subject to dirt, dust, cleaning solutions, chemicals, and debris from the handling of goods. The warehouse/ facility may have safety hazards such as slippery floors, moving equipment, and the presence of hazardous materials. You will need to follow safety protocols and wear appropriate protective equipment.

*Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

**Job description is not intended to be all-inclusive. Employees may perform other related duties as negotiated to meet the ongoing needs of the organization.

***4Front Ventures is an Equal Opportunity Employer