Dispensary Associate - Part Time | Tips Eligible

Renew Cannabis Co.; Tampa (FL); Presencial; USD 17.000 - 24.000; Tempo parcial

Resumo da vaga

Trulieve in Florida is seeking a part-time Dispensary Associate to guide customers through their cannabis journey, educate on products and effects, and ensure compliant, high-quality service.

You will process orders, handle returns per policy, maintain a clean workstation, and collaborate with the leadership to improve the customer experience. Must be 21+ with a high school diploma and cash handling experience.

Qualificações

• High-school diploma or equivalent and experience in the field or in a similar field.
• Must be a minimum of 21 years of age (or 18 in CT, PA and WV).
• Prior retail and/or customer service experience is a plus.
• Must have prior cash handling experience.
• Ability to work independently in a dynamic, fast-paced environment and with a variety of personalities.
• Excellent people skills and clear verbal and written communication.
• Ability to work effectively without supervision and in a team.
• Strong interpersonal skills, professionalism, and ability to maintain confidentiality.
• Ability to understand and follow written/oral instructions.
• Ability to interact with customers and team members respectfully and politely.
• Ability to communicate in conversational English and use computers and devices.
• Must pass a comprehensive background check.

Responsabilidades

• Provide exceptional customer service to customers, guests, and coworkers.
• Provide empathy and compassion to patients.
• Provide the TruExperience through elevated patient service standards, behaviors, and product knowledge.
• Assist Managers and Shift Supervisors with returns in accordance with company policy.
• Prepare and process patient orders in a timely and efficient manner.
• Follow Trulieve Policies and Procedures.
• Work directly with the leader on duty to enhance the customer experience.
• Assist customers with any product or device issues.
• Work with leadership and management to find solutions to customer issues.
• Document customer issues and concerns on the customer's profile.
• Maintain a clean and well-stocked workstation throughout the shift.
• Any other task(s) as assigned by Management.

Conhecimentos

Customer service

Cash handling

Retail experience

Communication

Teamwork

English proficiency

Independent work

Multi-tasking

Formação

High school diploma or equivalent

Descrição da vaga

Trulieve in Florida is seeking a part-time Dispensary Associate to guide customers through their cannabis journey, educate on products and effects, and ensure compliant, high-quality service.

You will process orders, handle returns per policy, maintain a clean workstation, and collaborate with the leadership to improve the customer experience. Must be 21+ with a high school diploma and cash handling experience.