Dispensary Associate - Part Time

Savvyherb; Macon (GA); On-site; USD 17,000 - 22,000; Part time

Job summary

Trulieve is hiring a part-time Dispensary Associate in Georgia to support patients and customers in the Retail department. You will educate customers on cannabis products, process purchases per state regulations, and assist with online orders within a two-hour window.

The role requires excellent customer service, cannabis product knowledge, and cash handling experience. Pay is $14.00 per hour, with eligibility for tips, and a commitment to a drug-free workplace.

Qualifications

• High-school diploma or equivalent and experience in the field or in a similar field.
• Must be a minimum of 21 years of age (18 in CT, PA and WV).
• Prior experience, preferably in retail and/or customer service.
• Must have prior cash handling experience.

Responsibilities

• Provide exceptional customer service to customers, guests, and coworkers.
• Educate patients on cannabis benefits and potential side effects.
• Process patient orders in accordance with state regulations.
• Assist with online orders and two-hour delivery timeframe.
• Support delivery drivers with a valid driver’s license and clean record.
• Maintain a clean and well-stocked workstation and assist with returns.
• Follow company policies and procedures and work with management to resolve issues.

Skills

Customer service

Cash handling

Interpersonal skills

Teamwork

Communication

Cannabis product knowledge

Education

High school diploma or equivalent

Job description

• Trulieve is hiring for a part-time Dispensary Associate position in its retail department, offering $14.00 per hour plus potential tips, requiring excellent customer service and cannabis product knowledge to assist patients and customers effectively.
• The role involves educating customers on cannabis benefits and side effects, processing purchases per state regulations, managing online orders within a two-hour timeframe, and supporting delivery services with a valid driver's license and clean record.
• Candidates must be at least 21 years old (18 in some states), have a high school diploma or equivalent, prior cash handling experience, strong interpersonal skills, and the ability to work both independently and in a team environment in a fast-paced setting.
• Trulieve emphasizes compassionate care, adherence to company policies, physical ability to perform job duties including lifting up to 50 lbs, and is an equal opportunity employer supporting a drug-free workplace with a comprehensive benefits package including paid time off.

An industry-leading, vertically integrated cannabis company & multi-state operator in the U.S.

If you have an interest in being part of one of the fastest growing industries in the nation in you may consider wanting to work for Trulieve! If you have a desire to help others in need through your efforts, this may be the role for you!

At Trulieve, we strive to bring our patients the relief they need in a product they can trust. Our plants are hand-grown in an environment specially designed to reduce unwanted chemicals and pests, keeping the process as natural as possible at every turn.

Our products are designed to alleviate seizures, severe and persistent muscle spasms, pain, nausea, loss of appetite, and other symptoms associated with serious medical conditions such as cancer.

Our specially trained staff works hand-in-hand with physicians to provide the right products and the correct dosage to ensure patients get the compassionate care they need.

To learn more about our company, please visit our website;

Remote Work Available:No

Job Title: Dispensary Associate – Part time

Department: Retail

Reports To: General Manager

FLSA Status: Regular Non-Exempt

Pay: $14.00an hour (position is also eligible for tips)

The Dispensary Associateis responsible forguiding a customer on their journey into cannabis by educating them on the benefits and potential side effects. In this role, you will need to be knowledgeable enough to speak to customers about various products and their effects while providing excellent customer service. The primary function of a Dispensary Associate is tofacilitatea customer's purchase per State regulations, while providing an exceptional customer experience.

KEY DUTIES AND RESPONSIBILITIES:

Provide exceptional customer service to customers, guests, and coworkers.

Provide empathy and compassion to patients.

Provide theTruExperiencethrough elevated patient service standards, behaviors, and product knowledge.

Assist Managers and Shift Supervisors with returnsin accordance withcompany policy.

Prepare and process patient orders ina timelyand efficient manner.

FollowTrulievePolicies and Procedures.

Work directly with the leader on duty to enhancethe customerexperience.

Assistcustomers with any product or device issues.

Work with leadership and management to find solutions to customer issues.

Document customer issues and concerns on the customer's profile.

Maintain a clean and well-stocked workstation throughout the shift.

Any other task(s) asassigned by Management.

*Employees MAYbe requiredto performadditionalteam tasks on an as needed basis. Please let us know if there are any issues performingadditionalduties within some of the crossover job descriptionsbelow.*

and clear driving record to fulfill delivery driverrole

Follow allTrulievePolicies and Procedures as deliveryassociate

ADDITIONAL RESPONSIBILITIES AS ONLINE SUPPORT:

Assistwith processing all online orders, including deliveries, in a 2-hourtimeframe.

SKILLS AND QUALIFICATIONS:

High-school diploma or equivalent and experience in the field or in a similar field.

Must be a minimum of 21 years of age (or a minimum of 18 years of age in CT,PAand WV).

Prior experience, preferably in retail and/or customer serviceareais a plus.

Must have prior cash handling experience.

Ability to work independently in a dynamic, fast-paced environment and with a variety of personalities at various seniority levels.

Mustpossessexcellent people skills and be able to communicate effectively with others in both verbal and written form.

Must be able to work effectively without supervision and in a team environment.

Strong interpersonal skills, business sense, and professionalism to communicate with all levels of management and staff; ability to uphold a strict level of confidentiality and discretion.

Able to understand and follow written/oral instructions.

Ability to interact with customers and team members respectfully and politely.

Able to communicate in conversational English to work effectively with customers and team members,operateelectronic equipment (computer, laptop),comprehendsafety procedures, andutilizetelecommunication devices.

Mustpossessthe mental and physicalcapacitiesnecessary to perform the job duties.

Mustpossessa valid driver's license and a clean driving record to fulfill the Delivery Driver role.

Must be able to pass a comprehensive background record check.

Additional Requirements:

Must be able to move intermittently throughout the workday.Must be able to see and hear or use prosthetics that will enable these senses to function adequately to ensure requirements of this position can be fully met.Must function independently, and have flexibility, personal integrity, and the ability to work effectively with residents, personnel, and support agencies. Must be able to relate to and work with ill, disabled, elderly, emotionally upset, and at times hostile people in the facility.

Physical Requirements:

While performing the duties of this job, the employee is:

Constantly required to move/traverse throughout entire facility, including confined spaces; accurately communicate and exchange sensitive information and ideas with others, including members of the public;observe/inspect details at varying ranges;operatecomputing devices:

Frequently required to manipulate objects of varying sizes and weights (e.g., products, packaging, tools, office machinery): push/pull objects up to 50lbs; lift/carry/position objects up to 50lbs; ascend/descend stool/ladder/steps; positionself and/orobjects at floor level (e.g., crouch, stoop, kneel, crawl)

Occasionally required toremainin a seated position.

Work Schedule:

Flexible hoursdependingon store needs. Must be available to work evenings, weekends, andholidays

This position will work up to25hours per week and will be available "after hours" based on businessneeds

Trulieveprovides equal employment opportunities to all employees and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, pregnancy or any other characteristic protected by federal,stateor local laws.

Equal Opportunity Employer -TrulieveSupports a Drug Free Workplace

Salary will be commensurate with experience. A comprehensive benefits package including paid time off is offered with this position.

Trulieve provides equal employment opportunities to all employees and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, pregnancy or any other characteristic protected by federal, state or local laws.

If you're passionate about plant medicine and excited by our mission, we'd love to hear your perspective on how we can best meet your needs.