Dispensary Associate - Part Time

Ludor Engineering srl; Boynton Beach (FL); Hybrid; USD 16,000 - 23,000; Part time

Benefits offered by this job

Flexible hours

Paid time off

Job summary

Trulieve is seeking a part-time Dispensary Associate to provide compassionate customer service and guide patients through cannabis product selections in accordance with state regulations. The role pays $14.50 per hour plus tips and requires education on benefits and side effects, returns assistance, and online order support.

Remote work is not available. Responsibilities include educating customers, ensuring compliant purchases, handling orders and deliveries within two hours, and maintaining a

Qualifications

• High-school diploma or equivalent.
• Must be 21+ (18+ in CT, PA, WV) per state rules.
• Cash handling experience is required.
• Strong interpersonal and communication skills.
• A background check must be passed and a clean driving record may be required for delivery duties.
• Ability to work in a fast-paced environment and provide excellent customer service.

Responsibilities

• Provide exceptional customer service to customers, guests, and coworkers.
• Educate patients on cannabis product benefits and potential side effects.
• Assist with orders, returns, and online order processing, including deliveries within a 2-hour window.
• Maintain a clean, organized, and well-stocked workstation throughout the shift.
• Follow company policies and procedures and work with management to resolve issues.

Skills

Cash handling experience

Interpersonal skills

Customer service

Background check ready

Delivery readiness

Education

High school diploma or equivalent

Job description

• Trulieve is hiring a part-time Dispensary Associate to provide compassionate customer service and guide patients through their cannabis product selections according to state regulations, with a pay rate of $14.50 per hour plus tips.
• The role involves educating customers on product benefits and side effects, assisting with orders and returns, maintaining clean workstations, resolving customer issues, and supporting online order processing and deliveries within a 2-hour time frame.
• Candidates must be at least 21 years old (18 in some states), possess a high school diploma or equivalent, have cash handling experience, strong interpersonal and communication skills, and be able to pass a background check and have a clean driving record for delivery duties.
• Trulieve promotes a supportive and inclusive workplace, offering flexible hours, comprehensive benefits including paid time off, and prohibits discrimination based on various protected characteristics under federal, state, or local laws.

An industry-leading, vertically integrated cannabis company & multi-state operator in the U.S.

If you have an interest in being part of one of the fastest growing industries in the nation in you may consider wanting to work for Trulieve! If you have a desire to help others in need through your efforts, this may be the role for you!

At Trulieve, we strive to bring our patients the relief they need in a product they can trust. Our plants are hand-grown in an environment specially designed to reduce unwanted chemicals and pests, keeping the process as natural as possible at every turn.

Our products are designed to alleviate seizures, severe and persistent muscle spasms, pain, nausea, loss of appetite, and other symptoms associated with serious medical conditions such as cancer.

Our specially trained staff works hand-in-hand with physicians to provide the right products and the correct dosage to ensure patients get the compassionate care they need.

To learn more about our company, please visit our website;

Requisition ID:18195

Remote Work Available:No

Job Title:Dispensary Associate – Part time

Department:Retail

Reports To:General Manager

FLSA Status:Regular Non-Exempt

Pay:$14.50 an hour (position is also eligible for tips)

The Dispensary Associateis responsible forguiding a customer on their journey into cannabis by educating them on the benefits and potential side effects. In this role, you will need to be knowledgeable enough to speak to customers about various products and their effects while providing excellent customer service. The primary function of a Dispensary Associate is to facilitatea customer's purchase per State regulations, while providing an exceptional customer experience.

KEY DUTIES AND RESPONSIBILITIES:

• Provide exceptional customer service to customers, guests, and coworkers.
• Provide empathy and compassion to patients.
• Provide theTruExperiencethrough elevated patient service standards, behaviors, and product knowledge.
• Assist Managers and Shift Supervisors with returnsin accordance withcompany policy.
• Prepare and process patient orders ina timelyand efficient manner.
• FollowTrulievePolicies and Procedures.
• Work directly with the leader on duty to enhancethe customerexperience.
• Assistcustomers with any product or device issues.
• Work with leadership and management to find solutions to customer issues.
• Document customer issues and concerns on the customer's profile.
• Maintain a clean and well-stocked workstation throughout the shift.
• Any other task(s) asassigned by Management.
• *Employees MAYbe requiredto performadditionalteam tasks on an as needed basis. Please let us know if there are any issues performingadditionalduties within some of the crossover job descriptionsbelow.*
• and clear driving record to fulfill delivery driverrole
• Follow allTrulievePolicies and Procedures as deliveryassociate

ADDITIONAL RESPONSIBILITIES AS ONLINE SUPPORT:

• Assistwith processing all online orders, including deliveries, in a 2-hourtimeframe.

SKILLS AND QUALIFICATIONS:

• High-school diploma or equivalent and experience in the field or in a similar field.
• Must be a minimum of 21 years of age (or a minimum of 18 years of age in CT,PAand WV).
• Prior experience, preferably in retail and/or customer serviceareais a plus.
• Must have prior cash handling experience.
• Ability to work independently in a dynamic, fast-paced environment and with a variety of personalities at various seniority levels.
• Mustpossessexcellent people skills and be able to communicate effectively with others in both verbal and written form.
• Must be able to work effectively without supervision and in a team environment.
• Strong interpersonal skills, business sense, and professionalism to communicate with all levels of management and staff; ability to uphold a strict level of confidentiality and discretion.
• Able to understand and follow written/oral instructions.
• Ability to interact with customers and team members respectfully and politely.
• Able to communicate in conversational English to work effectively with customers and team members,operateelectronic equipment (computer, laptop),comprehendsafety procedures, andutilizetelecommunication devices.
• Mustpossessthe mental and physicalcapacitiesnecessary to perform the job duties.
• Mustpossessa valid driver's license and a clean driving record to fulfill the Delivery Driver role.
• Must be able to pass a comprehensive background record check.

Additional Requirements:

Must be able to move intermittently throughout the workday.Must be able to see and hear or use prosthetics that will enable these senses to function adequately to ensure requirements of this position can be fully met.Must function independently, and have flexibility, personal integrity, and the ability to work effectively with residents, personnel, and support agencies. Must be able to relate to and work with ill, disabled, elderly, emotionally upset, and at times hostile people in the facility.

Physical Requirements:

While performing the duties of this job, the employee is:

Constantly required to move/traverse throughout entire facility, including confined spaces; accurately communicate and exchange sensitive information and ideas with others, including members of the public;observe/inspect details at varying ranges;operatecomputing devices:

Frequently required to manipulate objects of varying sizes and weights (e.g., products, packaging, tools, office machinery): push/pull objects up to 50lbs; lift/carry/position objects up to 50lbs; ascend/descend stool/ladder/steps; positionself and/orobjects at floor level (e.g., crouch, stoop, kneel, crawl)

Occasionally required toremainin a seated position.

Work Schedule:

Flexible hoursdependingon store needs. Must be available to work evenings, weekends, andholidays

This position will work up to25hours per week and will be available "after hours" based on businessneeds

Trulieveprovides equal employment opportunities to all employees and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, pregnancy or any other characteristic protected by federal, state or local laws.

Equal OpportunityEmployer -TrulieveSupports a Drug Free Workplace

Salary will be commensurate with experience. A comprehensive benefits package including paid time off is offered with this position.

Trulieve provides equal employment opportunities to all employees and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, pregnancy or any other characteristic protected by federal, state or local laws.