Dispensary Associate - Part Time

Savvyherb; Longwood (FL); On-site; USD 19,000 - 22,000; Part time

Benefits offered by this job

Benefits package

Job summary

Trulieve is hiring a part-time Dispensary Associate in Florida to educate customers on cannabis products and ensure compliance with state regulations. The role supports in-store and online orders, maintains a clean workspace, and helps with returns and issue resolution.

Applicants should have a high school diploma, cash handling experience, and strong communication skills. A valid driver’s license is required for delivery duties.

Qualifications

• High-school diploma or equivalent required.
• Cash handling experience preferred.
• Strong communication and interpersonal skills required.
• Ability to work independently and in a team environment.
• Delivery duties require a valid driver’s license and clean driving record.

Responsibilities

• Provide exceptional customer service to patients and customers.
• Educate customers on cannabis products and effects.
• Process in-store and online orders efficiently.
• Maintain a clean, organized, and compliant workspace.
• Assist with returns and problem resolution per company policy.
• Follow all Trulieve policies and procedures.

Skills

Cash handling

Customer service

Communication skills

Teamwork

Independent work

Education

High school diploma or equivalent

Tools

POS systems

Electronic devices

Job description

• Trulieve is hiring a part-time Dispensary Associate to provide customer education on cannabis products, ensuring compliance with state regulations while delivering exceptional service and compassion to patients.


• The role involves assisting with in-store and online order processing, maintaining a clean workspace, documenting customer issues, and supporting management with returns and problem resolution.


• Candidates must be at least 21 years old (18 in some states), have a high school diploma or equivalent, cash handling experience, strong communication and interpersonal skills, and the ability to work independently and as part of a team.


• The position offers $14.50 per hour plus tips, flexible hours up to 25 per week including evenings and weekends, requires a valid driver's license and clean record for delivery duties, and comes with a comprehensive benefits package and equal employment opportunity policies.

An industry-leading, vertically integrated cannabis company & multi-state operator in the U.S.

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If you have an interest in being part of one of the fastest growing industries in the nation in you may consider wanting to work for Trulieve! If you have a desire to help others in need through your efforts, this may be the role for you!

At Trulieve, we strive to bring our patients the relief they need in a product they can trust. Our plants are hand-grown in an environment specially designed to reduce unwanted chemicals and pests, keeping the process as natural as possible at every turn.

Our products are designed to alleviate seizures, severe and persistent muscle spasms, pain, nausea, loss of appetite, and other symptoms associated with serious medical conditions such as cancer.

Our specially trained staff works hand-in-hand with physicians to provide the right products and the correct dosage to ensure patients get the compassionate care they need.

To learn more about our company, please visit our website;

Requisition ID:18223

Remote Work Available:No

Job Title: Dispensary Associate – Part time

Department: Retail

Reports To: General Manager

FLSA Status: Regular Non-Exempt

Pay: $14.50 an hour (position is also eligible for tips)

The Dispensary Associate is responsible for guiding a customer on their journey into cannabis by educating them on the benefits and potential side effects. In this role, you will need to be knowledgeable enough to speak to customers about various products and their effects while providing excellent customer service. The primary function of a Dispensary Associate is to facilitate a customer's purchase per State regulations, while providing an exceptional customer experience.

KEY DUTIES AND RESPONSIBILITIES:

Provide exceptional customer service to customers, guests, and coworkers.

Provide empathy and compassion to patients.

Provide the TruExperience through elevated patient service standards, behaviors, and product knowledge.

Assist Managers and Shift Supervisors with returns in accordance with company policy.

Prepare and process patient orders in a timely and efficient manner.

Follow Trulieve Policies and Procedures.

Work directly with the leader on duty to enhance the customer experience.

Assist customers with any product or device issues.

Work with leadership and management to find solutions to customer issues.

Document customer issues and concerns on the customer's profile.

Maintain a clean and well-stocked workstation throughout the shift.

Any other task(s) asassigned by Management.

*Employees MAY be required to perform additional team tasks on an as needed basis. Please let us know if there are any issues performing additional duties within some of the crossover job descriptions below.*

and clear driving record to fulfill delivery driverrole

Follow all Trulieve Policies and Procedures as deliveryassociate

ADDITIONAL RESPONSIBILITIES AS ONLINE SUPPORT:

Assistwith processing all online orders, including deliveries, in a 2-hourtimeframe.

SKILLS AND QUALIFICATIONS:

High-school diploma or equivalent and experience in the field or in a similar field.

Must be a minimum of 21 years of age (or a minimum of 18 years of age in CT,PAand WV).

Prior experience, preferably in retail and/or customer service area is a plus.

Must have prior cash handling experience.

Ability to work independently in a dynamic, fast-paced environment and with a variety of personalities at various seniority levels.

Mustpossessexcellent people skills and be able to communicate effectively with others in both verbal and written form.

Must be able to work effectively without supervision and in a team environment.

Strong interpersonal skills, business sense, and professionalism to communicate with all levels of management and staff; ability to uphold a strict level of confidentiality and discretion.

Able to understand and follow written/oral instructions.

Ability to interact with customers and team members respectfully and politely.

Able to communicate in conversational English to work effectively with customers and team members,operateelectronic equipment (computer, laptop),comprehendsafety procedures, andutilizetelecommunication devices.

Mustpossessthe mental and physicalcapacitiesnecessary to perform the job duties.

Mustpossessa valid driver's license and a clean driving record to fulfill the Delivery Driver role.

Must be able to pass a comprehensive background record check.

Additional Requirements:

Must be able to move intermittently throughout the workday.Must be able to see and hear or use prosthetics that will enable these senses to function adequately to ensure requirements of this position can be fully met.Must function independently, and have flexibility, personal integrity, and the ability to work effectively with residents, personnel, and support agencies. Must be able to relate to and work with ill, disabled, elderly, emotionally upset, and at times hostile people in the facility.

Physical Requirements:

While performing the duties of this job, the employee is:

Constantly required to move/traverse throughout entire facility, including confined spaces; accurately communicate and exchange sensitive information and ideas with others, including members of the public;observe/inspect details at varying ranges;operatecomputing devices:

Frequently required to manipulate objects of varying sizes and weights (e.g., products, packaging, tools, office machinery): push/pull objects up to 50lbs; lift/carry/position objects up to 50lbs; ascend/descend stool/ladder/steps; positionself and/orobjects at floor level (e.g., crouch, stoop, kneel, crawl)

Occasionally required toremainin a seated position.

Work Schedule:

Flexible hours depending on store needs. Must be available to work evenings, weekends, andholidays

This position will work up to25hours per week and will be available "after hours" based on businessneeds

Trulieve provides equal employment opportunities to all employees and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, pregnancy or any other characteristic protected by federal,stateor local laws.

Equal OpportunityEmployer -Trulieve Supports a Drug Free Workplace

Salary will be commensurate with experience. A comprehensive benefits package including paid time off is offered with this position.

Trulieve provides equal employment opportunities to all employees and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, pregnancy or any other characteristic protected by federal, state or local laws.

If you're passionate about plant medicine and excited by our mission, we'd love to hear your perspective on how we can best meet your needs.