Dispensary Associate - Part Time

T E C Industrial Inc; Collingswood (NJ); On-site; USD 21,000 - 31,000; Part time

Benefits offered by this job

Medical, Dental, Vision

401(k)

Pet insurance

Life insurance

Short-term and Long-term disability

Paid time off

Holidays

Other paid leaves

Job summary

Acreage CCF New Jersey is seeking a Dispensary Associate to engage customers in person and by phone, educate on cannabis products, and assist with inventory and cash handling. The role supports cross-trained order fulfillment and requires adherence to state regulations and company SOPs.

The position offers up to 30 hours per week, with weekends and holidays as needed, in a fast-paced retail environment. A full benefits package accompanies part-time hours.

Qualifications

• Provide excellent customer service to all customers in person and on the phone.
• Accurately process all point-of-sale transactions and verify order accuracy.
• Maintain confidentiality and comply with company policies and state regulations.

Responsibilities

• Interact with customers face-to-face and by phone, educate and advise on products.
• Cross-train in all order fulfillment activities including preparing orders and inventory checks.
• Assist with cash handling and POS closing procedures.
• Adhere to SOPs and patient confidentiality.

Skills

Customer service

Point-of-sale transactions

Communication

Problem solving

Policy compliance

Sanitation

Teamwork

Attention to detail

Stress management

Education

High School Diploma or equivalent

21+ years old

Tools

Microsoft Office

POS software

Job description

• Location 35 East Cresent Blvd,Camden, NJ, 08103,United States
• Base Pay $18.90 / Hour
• Employee Type Part-Time Non-Exempt

Why Acreage CCF New Jersey

Acreage CCF New Jersey is a subsidiary of Canopy USA, LLC, a leading vertically integrated, multi-state operator in the United States cannabis industry. With the transition of Acreage Holdings to Canopy USA, LLC in December 2024, Canopy USA, LLC is now positioned to consolidate operations across its three business units – Wana, Jetty, and Acreage – realizing synergies, cost savings, and supporting growth in state-legal markets across the U.S.

Through coverage of key market segments including flower via Superflux, vape and concentrates via Jetty, edibles and beverages via Wana, and retail through The Botanist, Canopy USA, LLC is well positioned to accelerate growth with an emphasis on the Midwestern and Northeastern U.S. markets. As newly formed Canopy USA, LLC, we are building a stronger, more agile organization that will unlock greater opportunities across the growing US cannabis market.

Who you’ll work for:

Acreage CCF New Jersey, Egg Harbor Township

Our Culture:

Here at Acreage CCF New Jersey, Egg Harbor Township we believe in people first. We value our people and encourage continuous opportunities to learn, develop, and grow. We pride ourselves in innovation and passion for the cannabis industry.

We are always looking for motivated people who share our vision to join our team.

About the Role:

The Dispensary Associate is responsible for interacting with, educating, and advising customers face-to-face and by phone, record-keeping, assisting with inventory and cash management and interacting with local service providers. The Dispensary Associate will be cross-trained in all order fulfillment activities which include preparing orders, entering product information, calling customers with product requests, checking ID’s and admitting customers. Excellent work environment with a full benefit package offered including medical, dental, vision, 401(k) plan, pet insurance, life insurance, short- and long-term disability insurance, paid time off, holidays, and other paid leaves of absence.

Skills to be Successful:

• Provide excellent customer service to all customers and communicate in a positive and friendly manner in person and on the phone.
• Accurately process all point-of-sale transactions and verify order accuracy
• Resolve customer inquiries with professionalism while diffusing stressful situations. Partner with a member of management for assistance as needed to ensure high standard of customer service
• Perform end-of-day closing procedures in POS system & investigate any variances at the end of shift. Report any variances to closing manager to ensure effective communication & resolution.
• Comply with standard operating procedures and State regulations as well as adhering to patient confidentiality and Company policies and procedures
• Maintain a clean & organized working environment and assist team in sanitizing work area and tools (phone, keyboard etc.)
• Other duties as assigned

Education and Experience

• Must be 21 years of age or older
• High School Diploma or equivalent

Education and Experience

• Proficient verbal and written communication skills, including ability to effectively communicate with customers and colleagues
• Dependable team player with great work ethic and ability to work 2-3 Saturdays per month
• Experience in a fast paced customer service role preferred
• Medical Marijuana knowledge a plus

Computers and Technology

• Proficient in Microsoft Word, Excel, PowerPoint and Outlook
• Ability to learn, navigate and accurately utilize the company’s Point of Sale & Patient data management software systems

Skills and Abilities:

• Excellent time-management skills; Ability to effectively plan and prioritize
• Ability tomaintainconfidentiality;Absolute reliability and honesty
• Ability tofocus;Attention to detail
• Ability to work effectively as part of a team; Ability to communicate clearly and calmly
• Ability to remain calm in periods of high stress or unusual activity

Physical Requirements:

• Extended time standing, walking, bending, and reaching
• Ability to lift and carry up to 50 pounds for100feet
• Close visual focusrequired
• Standing for extended period more than 4 hours increments
• Must pass statebackground check (state mandated)
• Full suite of medical, dental, and vision insurance
• Paid parental leave
• Short Term and Long-Term Disability
• Employee Assistance Program
• Employee life insurance and supplemental life
• Spouse and child life and AD&D
• FSA and HSA available
• Based on eligibility.

Schedule

• Up to 30 hours per week, open availability required including weekends and Holidays as needed for business operations.

**Subject to change as business needs.

Work Environment and Physical Demands

The work environment characteristics and physical demands described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be requested to enable individuals with disabilities to perform the essential functions.

Manufacturing environment that requires extended time standing, walking, bending and reaching. Ability to carry up to 50lbs for up to 100ft may be required. Occasional extended and repetitive use of arms, hands and fingers to cut and manipulate small objects. Ability to work in a humid and pollinated environment.

This Employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

What is E-Verify? E-Verify is an internet-based system that compares information from and employee’s Form I-9, Employment Eligibility Verification, to data from the U.S. Department of Homeland Security and Social Security Administration records to confirm employment eligibility.

Code of Conduct

All employees are expected to represent the values and maintain the standards contained in the Code of Conduct.

Acreage CCF New Jersey is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, disability, or protected Veteran status.

We appreciate your interest in Acreage CCF New Jersey. If you need assistance with completing an online application due to a disability. Please be sure to include “Accommodation Request” in the subject line.