Dispensary Associate (FT)

T E C Industrial Inc; Williamstown (NJ); On-site; USD 20,457 - 29,136; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Pet insurance

Life insurance

Short-term disability

Long-term disability

Paid time off

Holidays

Other paid leaves

Job summary

Acreage CCF New Jersey-The Botanist is seeking a Dispensary Associate to educate customers face-to-face and by phone, with responsibilities including record-keeping, inventory support, and cash handling. You will be cross-trained in order fulfillment, verifying IDs and admitting customers, while maintaining a compliant retail space.

The role offers a full benefits package: medical, dental, vision, 401(k), pet insurance, life and disability insurance, paid time off, holidays, and other paid

Qualifications

• Proficient verbal and written communication with customers and colleagues.
• Dependable team player willing to work 2-3 Saturdays per month.
• Experience in a fast-paced customer service role preferred.
• Medical Marijuana knowledge a plus.

Responsibilities

• Interact with and educate customers face-to-face and by phone.
• Record-keeping and inventory assistance.
• Assist with cash management.
• Cross-trained in order fulfillment activities.
• Verify customer IDs and admit customers.
• Maintain a clean, compliant work environment.

Skills

Customer service

POS transactions

Order accuracy

Cash handling

Communication

Teamwork

Compliance

Sanitation

Education

High school diploma

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Outlook

POS software

Patient data management software

Job description

• Location 2900 North Black Horse Pike,Williamstown, NJ, 08094,United States
• Base Pay $18.00 - $18.00 / Hour
• Employee Type Full-Time Non-Exempt
• Required Degree High school
• Manage Others No

Why Acreage CCF New Jersey-The Botanist ?

Acreage CCF New Jersey-The Botanist is a subsidiary of Canopy USA, LLC, a leading vertically integrated, multi-state operator in the United States cannabis industry. With the transition of Acreage Holdings to Canopy USA, LLC in December 2024, Canopy USA, LLC is now positioned to consolidate operations across its three business units – Wana, Jetty, and Acreage – realizing synergies, cost savings, and supporting growth in state-legal markets across the U.S.

Through coverage of key market segments including flower via Superflux, vape and concentrates via Jetty, edibles and beverages via Wana, and retail through The Botanist, Canopy USA, LLC is well positioned to accelerate growth with an emphasis on the Midwestern and Northeastern U.S. markets. As newly formed Canopy USA, LLC, we are building a stronger, more agile organization that will unlock greater opportunities across the growing US cannabis market.

Who you’ll work for:

Acreage CCF New Jersey-The Botanist

Our Culture:

Here at Acreage CCF New Jersey-The Botanist we believe in people first. We value our people and encourage continuous opportunities to learn, develop, and grow. We pride ourselves in innovation and passion for the cannabis industry.

About the Role:

How you’ll make a difference:

The Dispensary Associate is responsible for interacting with, educating, and advising customers face-to-face and by phone, record-keeping, assisting with inventory and cash management and interacting with local service providers. The Dispensary Associate will be cross-trained in all order fulfillment activities which include preparing orders, entering product information, calling customers with product requests, checking ID’s and admitting customers. Excellent work environment with a full benefit package offered including medical, dental, vision, 401(k) plan, pet insurance, life insurance, short- and long-term disability insurance, paid time off, holidays, and other paid leaves of absence.

Skills to be Successful:

• Provide excellent customer service to all customers and communicate in a positive and friendly manner in person and on the phone.
• Accurately process all point-of-sale transactions and verify order accuracy
• Resolve customer inquiries with professionalism while diffusing stressful situations . Partner with a member of management for assistance as needed to ensure high standard of customer service
• Perform end-of-day closing procedures in POS system & investigate any variances at the end of shift. Report any variances to closing manager to ensure effective communication & resolution .
• Comply with standard operating procedures and State regulations as well as adhering to patient confidentiality and Company policies and procedures
• Maintain a clean & organized working environment and assist team in sanitizing work area and tools (phone, keyboard etc.)
• Other duties as assigned

Qualifications

Education and Experience

• Proficient verbal and written communication skills, including ability to effectively communicate with customers and colleagues
• Dependable team player with great work ethic and ability to work 2-3 Saturdays per month
• Experience in a fast paced customer service role preferred
• Medical Marijuana knowledge a plus

Computers and Technology

• Proficient in Microsoft Word, Excel, PowerPoint and Outlook
• Ability to learn, navigate and accurately utilize the company’s Point of Sale & Patient data management software systems
• Full suite of medical, dental, and vision insurance
• Paid parental leave
• 401 (k)
• Paid Time Off
• Short Term and Long-Term Disability
• Employee Assistance Program
• Employee life insurance and supplemental life
• Spouse and child life and AD&D
• FSA and HSA available
• *Based on eligibility.

Schedule

Available to work daily schedule, with flexibility for mandatory overtime as required to meet business needs *

**Subject to change as business needs.

Work Environment and Physical Demands

The work environment characteristics and physical demands described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be requested to enable individuals with disabilities to perform the essential functions.

Retail environment involves frequent standing, sitting, and walking. Daily administrative tasks require frequent use of eye, hand, and finger coordination for accurate typing, paperwork, and other tasks. The noise level in the work environment is moderate . The employee must occasionally lift and/or move up to 2 0 pounds.

This Employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

What is E-Verify? E-Verify is an internet-based system that compares information from and employee’s Form I-9, Employment Eligibility Verification, to data from the U.S. Department of Homeland Security and Social Security Administration records to confirm employment eligibility.

Code of Conduct

All employees are expected to represent the values and maintain the standards contained in the Code of Conduct.

is an Equal Opportunity employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, disability, or protected Veteran status.

We appreciate your interest in Acreage CCF New Jersey-The Botanist .