Dispatcher Trainee.Security

ADT Commercial; Torrance (CA); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a leading security services provider dedicated to protecting lives and property. As a dispatcher, you'll play a crucial role in coordinating alarm responses and dispatching security personnel to ensure safety and security for customers. This dynamic position requires strong communication and problem-solving skills, as you'll work closely with both customers and colleagues in a collaborative environment. With a commitment to diversity and inclusion, this company values every employee's contribution, making it a great place to build your career in the security industry.

Benefits

Annual Merit Increase

Benefits after 30 days

Qualifications

• Ability to dispatch field units and monitor incoming alarms.
• Proficient in dispatch policies and procedures.

Responsibilities

• Dispatch field units to customer sites for alarm responses.
• Monitor alarms and coordinate with security personnel.

Skills

Dispatching

Communication Skills

Problem Solving

Tools

Computerized Dispatch System

Job description

Company Overview:

At ADT Security Services, we’ve been in the business of helping save lives for more than 150 years. As the number one smart home security provider serving residential and business customers, our people are our most important asset. Headquartered in Boca Raton, FL and at more than 200 locations across North America, our employees help empower our customers to live more secure and confident lives. Join our team and help us protect what matters most. For more information, visit www.adt.com or follow us on Twitter, LinkedIn, Facebook and Instagram.

Salary: $19.00 / hr. Annual Merit increase. Benefits after only 30 days.

Dispatch is 24/7. The minimum availability requirement is to accept the shift with your training dispatcher, and then your own permanent shift. All days, all swings, or all graves with two consecutive days off.

Position Summary:

• Position primarily requires Dispatching to ADT patrol officers or security personnel to customer’s site for private protective service and alarm response by performing the following duties: Dispatch field units via computerized dispatch system.
• Monitor incoming alarms.
• Dispatch appropriate field units to calls.
• Assigned to a Lead Dispatcher for training on job functions of a dispatcher. Study and learn radio codes, dispatch policies and procedures. Be able to learn and be proficient at working independently and as a team by the completion of training.
• You will work in a dynamic, collaborative environment, working closely with customers and co-workers.
• This involves providing solutions by visiting customers at their homes or businesses.

Equal Employment Opportunity: ADT is an Equal Employment Opportunity (EEO) Employer. We celebrate diversity and are committed to building an inclusive team that represents a variety of backgrounds, perspectives, and skills. ADT strives to ensure every employee and applicant feels valued. Visit us at jobs.adt.com/diversity to learn more. Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.