Dispatcher Trainee: Launch Emergency Communications Career

911 Emergency Communications; Port Saint Lucie (FL); On-site; USD 35,000 - 45,000; Full time

Job summary

911 Emergency Communications in Port St. Lucie offers Dispatcher Trainee and Telecommunicator Trainee opportunities to learn emergency communications under qualified instructors.

Trainees gain structured instruction, simulations, and supervised console assignments as they progress through training and certifications. During training, you will learn to receive calls, document incidents, operate dispatch systems, and support emergency response operations.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Trainee positions may be for applicants without prior dispatch experience.
• Basic computer skills, clear communication, accurate typing, and willingness to receive feedback.

Responsibilities

• Learn emergency call-taking procedures and agency terminology.
• Practice confirming locations and gathering essential incident details.
• Develop accurate typing and CAD skills.
• Study service-area geography, maps, and response jurisdictions.
• Learn radio procedures and unit-status monitoring.
• Observe and perform assigned duties under supervision.
• Complete assessments, coaching sessions, and training milestones.
• Learn confidentiality, security, and professional-conduct requirements.

Skills

Clear communication

Accurate typing

Basic computer skills

Customer service experience

Education

High school diploma or GED

Job description

911 Emergency Communications in Port St. Lucie offers Dispatcher Trainee and Telecommunicator Trainee opportunities to learn emergency communications under qualified instructors.

Trainees gain structured instruction, simulations, and supervised console assignments as they progress through training and certifications. During training, you will learn to receive calls, document incidents, operate dispatch systems, and support emergency response operations.