Dispatcher/Systems Operator

MidSouth Electric Co-op; Navasota (TX); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) match up to 8%

Pension plan paid 100%

Life insurance

Disability coverage

Paid time off

Tuition reimbursement

Job summary

MidSouth Electric Co-op is seeking a dispatcher to support the System Operations team in the safe, reliable operation of the electric distribution system from a 24-hour control center.

Responsibilities include monitoring real-time conditions, dispatching crews and tickets, coordinating line switching, and maintaining essential records while communicating with multiple stakeholders in a fast-paced, safety-sensitive setting.

Qualifications

• High school diploma or equivalent required.
• Ability to multitask, troubleshoot quickly and efficiently.
• Strong technical skills, sound judgment and attention to detail.
• Ability to prioritize information sources while remaining calm in a safety-sensitive environment.

Responsibilities

• Monitor real-time system conditions from a 24-hour control center.
• Dispatch crews, service orders, and outage tickets; coordinate line switching.
• Manage outage, trouble, storm and emergency communications.
• Maintain logs, outage reports, lock-out/tag-out records, and work management data.
• Communicate clearly with employees, members, contractors, emergency responders, and other utilities.

Skills

Multitasking

Troubleshooting

Organizational skills

Strong communication

Education

High School Diploma or equivalent

Tools

SCADA

Job description

The System Operations team supports the safe, reliable, and efficient operation of Midsouth's electric distribution system from a 24-hour control center. The Dispatcher monitors real-time system conditions; operates field devices through SCADA; dispatches crews, service orders, and outage tickets; and coordinates line switching. The dispatcher also manages outage, trouble, storm, and emergency response communications. Additional duties also include maintaining accurate operating models, logs, outage reports, lock-out/tag-out records, and work management data while communicating clearly with employees, members, contractors, emergency responders, power suppliers, and other utilities.

What You Bring to the Table:

Ideal applicants for this position should have strong phone, computer, and organizational skills, be able to multitask and troubleshoot quickly and efficiently, and be quick learners.

Success requires strong technical skills, sound judgment, attention to detail, adaptability, and the ability to prioritize multiple information sources while remaining calm and professional in a fast-paced, safety-sensitive environment.

This position will work rotating 12-hour day and night shifts, including weekends and holidays.

We are requiring a High School Diploma or equivalent.

What MidSouth Brings to the Table:

At MidSouth Electric Co-op, we value our employees like family. We offer a competitive benefits package that includes medical, dental, and vision, as well as a Traditional and Roth 401(k) with a 1:1 match up to 8%. We pay 100% of your pension plan, life insurance, and short/long-term disability premiums. Other benefits include paid time off, tuition reimbursement, and much more!

We also take great pride in our ability to provide exceptional service to our members by cultivating strong relationships among our communities. By participating in various year round activities, we are able to give back to those in our community who motivate us!

Applicants from diverse backgrounds and underrepresented groups are welcomed and encouraged to apply.

We are people committed to people. People committed to service.

Qualifications

Behaviors

Required

Detail Oriented

Capable of carrying out a given task with all details necessary to get the task done well

Team Player

Works well as a member of a group

Dedicated

Devoted to a task or purpose with loyalty or integrity

Motivations

Required

Ability to Make an Impact

Inspired to perform well by the ability to contribute to the success of a project or the organization

Experience

Preferred

1 year:

Related Work Experience

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.