Dispatcher Sr - Owner Operator

Schneider National, Inc.; Burlington (NJ); On-site; USD 60,000 - 65,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) with company match

Company-paid life insurance

Short- and long-term disability

Paid time off

Job summary

Schneider National, Inc. in Burlington, NJ is seeking a Senior Truck Dispatcher to oversee owner-operator drivers and ensure freight is delivered on time. The role serves as the primary contact for owner-operators and provides coaching on service performance and fleet utilization.

The position requires strong leadership, excellent communication, and knowledge of DOT regulations. Expect 60,000 to 65,000 USD annually, with comprehensive benefits and paid time off.

Qualifications

• Minimum 2 years of relevant work experience.
• Proficient with Microsoft Office.
• Knowledge of DOT regulations.
• Excellent written and verbal communication.
• Strong problem-solving and leadership skills.

Responsibilities

• Address safety and performance concerns with owner-operators and provide resources for problem resolution.
• Ensure owner-operators are compliant with DOT regulations and requirements.
• Confirm freight is dispatched and delivered on time, and communicate with the customer if there are delays.
• Address concerns from customers and elevate issues when needed.
• Be responsible for documentation related to driver pay and customer invoices.
• Perform regular performance reviews and identify areas of opportunity for improvement.
• Ensure equipment utilization is optimized.

Skills

DOT regulations

Communication

Problem-solving

Leadership

Experience

Tools

Microsoft Office Suite

Job description

Job Description - Senior Truck Dispatcher (263213)

Welcome to Schneider! Thank you for your interest in a career with us. | My Account Options

Job Description

Senior Truck Dispatcher

Job Number: 263213 - Full-time Monday-Friday, 8:00 a.m. - 5:00 p.m.

Job overview:

Cowan is seeking a Senior Truck Dispatcher in Burlington to oversee owner-operator truck drivers and ensure customer freight is successfully delivered. The Senior Truck Dispatcher will serve as the primary point of contact for owner-operators and provide coaching to them on service performance, fleet utilization and on-time deliveries.

Responsibilities:

• Address safety and performance concerns with owner-operators and provide resources for problem resolution.
• Ensure owner-operators are compliant with DOT regulations and requirements.
• Confirm freight is dispatched and delivered on time, and communicate with the customer if there are delays.
• Address concerns from customers and elevate issues when needed.
• Be responsible for documentation related to driver pay and customer invoices.
• Perform regular performance reviews and identify areas of opportunity for improvement.
• Ensure equipment utilization is optimized.

Skills and qualifications:

• A minimum of 2 years of relevant work experience.
• Knowledge of Microsoft Office Suite.
• Knowledge of DOT regulations.
• Excellent written and verbal communication skills.
• Strong problem-solving skills.
• Strong leadership skills.

Pay and benefits:

• Medical, dental and vision insurance.
• 401(k) savings plan with company match.
• Company-paid life insurance.
• Short- and long-term disability.
• Starting salary is $60,000 - $65,000 per year based on experience.
• Paid time off.

Cowan's inclusive culture

Our history has taught us that treating everyone with dignity and respect is vital to our ongoing success. We embrace and seek out diversity that is inclusive of thought, race, ethnicity, national origin, sex, gender, gender expression, age, religion, sexual orientation, ability, medical condition, veteran or military status, experience and background. This diversity and openness ensures all associates have equal access to opportunities and resources to contribute fully to the organization's success, and it fuels innovation, improves strategic thinking and cultivates leadership. Any applicant may request a reasonable accommodation to complete a job application, pre-employment testing, or job interview or to otherwise participate in the hiring process consistent with the Americans with Disabilities Act (ADA) by contacting their Recruiter, Human Resources Business Partner, and/or Human Resources Leave Administration.

Primary Location

Building Location Address : National Road and CGL Ops, Burlington, NJ, 08016