Operations Manager

LLS Lineage Logistics Services, LLC; Dothan (AL); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Life and disability insurance

401k retirement plan

Paid time off

Annual bonus eligibility

7 holidays

Job summary

Lineage Logistics is seeking a Warehouse Operations Manager to lead day-to-day activities, drive efficiency, and ensure top customer service in our facility. You’ll oversee budgeting, scheduling, safety, and inventory, while guiding a team to meet performance targets.

The role requires strong leadership, WMS experience, and the ability to work in varied storage environments. Lineage offers a robust benefits package and opportunities for advancement within a global logistics leader.

Qualifications

• 5 years warehouse operations or direct warehouse management experience.
• Experience with Warehouse Management System (WMS).
• Demonstrated management skills with focus on team development, customer service, communication, and planning.
• Ability to effectively present information to customers, clients, and employees.
• Proficient computer skills, including Microsoft Office Suite.
• Ability to work in temperatures as low as -20 Fahrenheit/-25 Celsius in cold storage or up to 100 Fahrenheit/37 Celsius in dry storage with PPE.
• Must lift a minimum of 40 lbs./18 kgs.
• Flexible work schedule including weekends if needed.
• Comfortable with various noise levels; environment can be loud.

Responsibilities

• Manage the warehouse’s operational activities including budgeting, labor scheduling, space and equipment, safety and security, housekeeping, and sanitation.
• Ensure people, process and technology enable meeting all customer service standards.
• Manage, train, provide performance feedback and assign duties of direct reports to ensure productivity, efficiency, and effectiveness.
• Continuously improve operational procedures such as verifying shipments, handling and dispositioning merchandise, and warehouse inventory.
• Partner with sales, inventory control, and operations support to ensure availability of products.
• Plan long-range labor needs based on sales forecasts and management input.
• Facilitate achievement of KPIs regarding cost, productivity, customer service, profits, and team members.
• Operate the facility in compliance with health, safety, and environment regulations; cultivate safety culture.
• Analyze operational reports to identify trends and solutions for management.
• Build and maintain partnerships with Finance, HR, Sales, and Continuous Improvement.

Skills

Warehouse management

WMS experience

Team leadership

Customer service

Communication

Microsoft Office

Tools

WMS

Job description

KEY DUTIES AND RESPONSIBILITIES

• Manage the warehouse’s operational activities including budgeting, labor scheduling, space and equipment, safety and security, housekeeping, and sanitation. Ensure people, process and technology enable meeting all customer service standards.
• Manage, train, provide performance feedback and assign duties of direct reports to ensure productivity, efficiency, and effectiveness
• Continuously improve operational procedures such as verifying incoming and outgoing shipments, handling and dispositioning merchandise, and maintaining warehouse inventory
• Partner with sales, inventory control, and operations support to ensure availability of products
• Plan long-range labor needs based on sales forecasts and input from management
• Facilitate the achievement of prescribed company Key Performance Indicators (KPIs) regarding cost, productivity, customer service, profits, and team members
• Operate the facility in compliance with health, safety, and environment regulations to establish and practice a culture of safety among the team members at all times
• Analyze operational reports to identify trends and recommend solutions to management
• Build and maintain partnerships with other departments i.e. Finance, HR, Sales, Continuous Improvement, etc.

ADDITIONAL DUTIES AND RESPONSIBILITIES

• Work with machinery and material handling equipment.

MINIMUM REQUIREMENTS (KNOWLEDGE, SKILLS, ABILITIES)

• 5 years warehouse operations or direct warehouse management experience
• Experience with Warehouse Management System (WMS)
• Demonstrated management skills with emphasis on guiding and developing a team, customer service, communications, and planning
• Ability to effectively present information to customers, clients, and employees of the organization
• Proficient computer skills, including Microsoft Office Suite
• Ability to work in temperatures as low as -20 Fahrenheit/-25 Celsius in cold storage sites or up to 100 Fahrenheit/37 Celsius in dry storage sites while wearing company provided personal protective equipment and freezer gear
• Must be able to lift a minimum of 40 lbs./18 kgs.; weight may be more dependent upon facility
• Ability to work a flexible work schedule and shift, including weekends if needed
• Must be comfortable with various noise levels, at times, can be loud

Why Lineage?

This is an excellent position to begin your career path within Lineage! Success in this role enables greater responsibilities and promotions! A career at Lineage starts with learning about our business and how each team member plays a part each and every day to satisfy our customers’ requirements. Beyond that, you’ll help us grow and learn on our journey to be the very best employer in our industry. We’ll ask you for your opinion and ensure we do our part to keep you developing and engaged as we grow our business. Working at Lineage is energizing and enjoyable. We value respect and care about our team members. Lineage is an Equal Employment Opportunity Employer and is committed to compliance with all federal, state, and local laws that prohibit workplace discrimination and unlawful harassment and retaliation. Lineage will not discriminate against any applicant on the basis of race, color, age, national origin, religion, physical or mental disability or any other protected status under federal, state and local law.

Benefits

• Lineage provides safe, stable, reliable work environments, medical, dental, and basic life and disability insurance benefits, 401k retirement plan, paid time off, annual bonus eligibility, and a minimum of 7 holidays throughout the calendar year.

At Lineage Logistics, helping to feed the world is more than a job – it’s a purpose we live every day. Lineage is one of the world’s leading temperature-controlled logistics companies. Driven by our core values, we’re reimagining the global food supply chain. Lineage helps customers ranging from Fortune 500 companies to small family-owned businesses increase the efficiency and protect the integrity of their temperature-controlled supply chain.

In recognition of the company’s leading innovations, Lineage was recognized as the No 1. Data Science company on Fast Company’s annual list of the World’s Most Innovative Companies in 2019, in addition to ranking 23rd overall in an evaluation of thousands of companies worldwide.

As part of the Lineage family, you’ll have the opportunity to grow your career as we continually expand, using technology and award-winning innovations, to meet the needs of customers around the world.