Dispatcher: Route Optimization & Carrier Relations

Jw Logistics Operations Llc; Lancaster (TX); On-site; USD 45,000 - 65,000; Full time

Job summary

Jw Logistics Operations Llc is seeking a transportation dispatcher to execute dispatch processes and support operations, delivering excellent service to customers and drivers. The role emphasizes carrier sourcing, dispatching freight, and ensuring carriers are approved.

You will optimize routes for cost efficiency, resolve driver and carrier issues, and maintain carrier and customer bases while collaborating with the team in a fast-paced environment.

Qualifications

• 2+ years of transportation/dispatch experience and 1–2 years in warehouse or driving roles.
• Strong customer service and ability to set and manage expectations.
• Proven ability to prioritize, multi-task, and work in a fast-paced environment.
• Good time management and a professional work ethic.

Responsibilities

• Dispatches customer-controlled freight accurately and regularly.
• Sourcing and developing carriers; ensuring approvals meet requirements.
• Optimize routing to reduce costs and improve efficiency.
• Act as liaison to resolve driver and carrier issues.
• Maintain carrier and customer base and provide excellent service.

Skills

Customer service

Communication

Time management

Multitasking

Team collaboration

Problem solving

Proactive support

Tools

Microsoft Office

Job description

Jw Logistics Operations Llc is seeking a transportation dispatcher to execute dispatch processes and support operations, delivering excellent service to customers and drivers. The role emphasizes carrier sourcing, dispatching freight, and ensuring carriers are approved.

You will optimize routes for cost efficiency, resolve driver and carrier issues, and maintain carrier and customer bases while collaborating with the team in a fast-paced environment.