Dispatcher/Route Coordinator

Labcorp; Englewood (CO); Hybrid; USD 25.000 - 33.000; Vollzeit

Benefits dieser Stelle

Medical, dental, vision, life, STD/LTD

401(k), PTO/FTO, tuition reimbursement

Employee Stock Purchase Plan

Zusammenfassung

Labcorp in Englewood, CO is seeking a Dispatcher/Route Coordinator for 2nd shift (Mon-Fri 6:00pm–2:30am). You will schedule specimen pickups, dispatch resources, and manage high-volume communications to ensure efficient routes and high customer satisfaction.

The role requires a high school diploma or GED and 1+ year in logistics or related fields; 2+ years' dispatcher experience preferred. Pay ranges from $18.29 to $24.00 per hour with a 10% shift differential for 2nd shift.

Qualifikationen

• High school diploma or GED or equivalent.
• 1 year or more experience in logistics, customer service or operations.
• Preferred: 2 years or more experience working as a dispatcher.

Aufgaben

• Schedule, coordinate and dispatch specimen pickups using route management software.
• Manage high volume email/phone traffic to coordinate resources (employees, vendors, etc.).
• Ensure service area delivers best possible client solutions and meets productivity targets.
• Maintain accurate response times, costs and customer expectations.
• Follow procedures for field service requests and dispatching calls.

Kenntnisse

Logistics

Customer service

Operations

Dispatch

Ausbildung

High school diploma or GED

Tools

Microsoft Office

Jobbeschreibung

Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes. Through our unparalleled science, data, technology and laboratory network, we advance diagnostics, accelerate innovation and help address some of the world's most important health challenges. As we shape the future of healthcare, we are leveraging advanced technologies, intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients. With our global scale and deep expertise, you'll have the opportunity to do meaningful work, grow your career and make a real impact on people's health around the world. Together, we're improving health and improving lives.

Labcorp is a global leader in diagnostic testing and drug development solutions, helping healthcare providers, researchers, and patients make informed decisions that advance care. Join us in our mission to improve health and improve lives.

LabCorp is seeking a Dispatcher/Route Coordinator to join our team in Englewood, CO

Work Schedule: 2nd shift Monday - Friday 6:00pm - 2:30am, additional hours/days may be required as needed

Job Responsibilities:

• Utilize route management software to schedule, coordinate and dispatch specimen pickups
• Manage high volume email/phone traffic to coordinate resources (employees, vendors, etc.)
• Responsible for specific service area to ensure best possible solutions for client
• Achieve location productivity and expense targets while meeting customer expectations
• Ensure a balance between customer response time, accuracy and cost/productivity targets
• Follow standard procedures for field requests for service and dispatching calls
• Problem solve and provide potential resolutions for any specimen related issue
• Utilize multiple databases to process requests and inquiries
• Performs a variety of administrative/clerical duties as needed

Minimum Qualifications:

• High school diploma or GED or equivalent
• 1 year or more experience in logistics, customer service or operations

Preferred Qualifications:

• 2 years or more experience working as a dispatcher

Additional Job Standards:

• Basic computer and typing skills; experience with Microsoft Office
• Strong communication skills; both written and verbal
• Excellent organizational and time management skills
• Strong attention to detail with the ability to multitask
• Familiarity with route management software
• Prior experience in logistics, customer service or operations
• Experience working in a medical courier environment

Develops and coordinates the daily route, work, and training schedules of assigned work group. Assists Branch Manager with administrative duties associated with Professional Services operations.

Pay Range:

$18.29-$24.00

additional 10% shift differential included for 2nd shift

Benefits:

• Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan.
• Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are only eligible to participate in the 401(k) Plan.
• Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO.
• additional 10% shift differential included for 2nd shift

Labcorp is proud to be an Equal Opportunity Employer: Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.

Application Window Closes: 10/16/26

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