Dispatcher - RG Transport

Red Gold, Inc.; Elwood (IN); On-site; USD 52,000 - 70,000; Full time

Job summary

Red Gold, Inc. is seeking an experienced transportation supervisor in Indiana to oversee driver teams, ensure on-time deliveries, and maintain compliance with DOT regulations. The role includes coordinating with customers and handling payroll/billing paperwork.

The ideal candidate has a background in transportation operations, strong computer skills (AS400, Excel, Word), and a proven ability to manage 40–60 drivers. This on-site position emphasizes efficiency and safety in daily routing.

Qualifications

• 2 years of transportation experience is required.
• Computer skills including AS400, Excel and Word are expected.

Responsibilities

• Load planning and execution.
• Ensure DOT safety rules and hours of service are followed.
• Facilitate driver home time needs and requirements.
• Communicate all customer requirements.
• Manage drivers for on-time deliveries.
• Process drivers load information and paperwork for payroll and billing.
• Update billing requirements.
• Process lumper requests.
• Route and guide drivers on approved roads.
• Update directions on customers loads.
• Equipment management and maintenance coordination.
• Maximize company asset utilization.
• Manage driver and customer retention.
• Direct drivers to approved fuelling locations and manage Comdata fuel card maintenance.
• Manage cash advances for road expenses as needed.

Skills

Dispatch experience

Customer service

Interpersonal skills

DOT rules and regulations

Mapping and routing

Education

High School diploma

Tools

AS400

Excel

Word

Job description

RESPONSIBILITIES

• Load planning
• Ensure all DOT safety rules and hours of service policies are followed
• Facilitate driver home time needs and requirements
• Communicate all customer requirements
• Manage drivers for on-time deliveries
• Process drivers load information and paperwork for payroll and billing functions
• Update billing requirements
• Process lumper requests
• Route and guide drivers on approved roads
• Update directions on customers loads
• Equipment management
• Coordinate vehicle maintenance appointments
• Maximize company asset utilization
• Manage driver and customer retention
• Direct and manage drivers to approved fuelling locations and mange Comdata fuel card maintenance
• Manage and issue cash advances for roads expenses as needed

EDUCATION AND EXPERIENCE

• 2 years previous transportation experience
• Computer skills, typing, AS400, excel, word

KNOWLEDGE, SKILLS, AND ABILITIES

• Dispatch experience
• Customer service
• Interpersonal skills
• DOT rules and regulations
• Mapping and routing

SUPERVISORY RESPONSIBILITIES

Direct: Responsible for 40-60 drivers

Indirect: None

PHYSICAL REQUIREMENTS AND WORKING CONDITIONS

• To perform this job successfully, the physical demands listed are representative of those that must be met by an employee
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
• While performing the duties of this job:
• The employee must be able to remain in a stationary position 50% of the time whether that be sitting or standing
• The employee must be able to use fingers to constantly operate a computer or other type of office equipment
• The employee in this position must be able to regularly walk
• The employees must be able to use hands to handle and feel
• The employee must be able to reach with both hands and arms
• The employee must be able to visually detect, perceive, or recognize in near and far distances
• The employee must be able to converse or convey with other individuals
• The employee may occasionally be required to crouch
• The employee may occasionally lift/carry items as heavy as 25 pounds

JOB COMPETENCIES

• Ethics/ Integrity/ Trust

• Attitude and Commitment

• Diversity

• Customer Service

• Company Engagement

• Quality

• Cost Consciousness

• Teamwork

• Decision Making

• Planning/ Organizing

• Cost Consciousness

• Problem Solving

Other

• Responsible for monitoring, record keeping and taking appropriate actions for specific Food Safety Plan and Food Quality Plan and pre requisite program requirements
• Responsible to report food safety and quality issues to management

#RGC123

Qualifications

Education

High School (required)

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.