Dispatcher Perishables Sun-Weds 4pm-2:30am

BJ's Wholesale Club, Inc.; Rocky Hill (CT); Hybrid; USD 33,000 - 39,000; Full time

Job summary

BJ’s Wholesale Club, Inc. seeks a Dispatcher Perishables to manage Sun-Weds 4pm-2:30am dispatch for Rocky Hill, CT. You will monitor all loads under dispatch authority to ensure safe and on-time delivery to customers, vendors, and distribution centers.

The role requires a high school diploma or GED, DOT Hours of Service knowledge, and strong communication and computer skills. It offers weekly pay, benefits, and flexibility for nights and overtime.

Qualifications

• High school diploma or GED required.
• Knowledge of DOT Hours of Service.
• Ability to read conventional and electronic mapping.
• Strong communication and organizational skills.

Responsibilities

• Interact cooperatively and professionally with team members, supervisors, customers, and vendors.
• Prepare and maintain dispatch schedules and documentation.
• Provide exceptional customer service by communicating with carriers, vendors, and customers.
• Monitor loads for on-time service and update customers and vendors as necessary.
• Maintain transportation management system records and documentation.
• Assist in monitoring driver hours of service to avoid DOT violations.
• Coordinate with 3rd party providers to procure transportation services.
• Maintain equipment availability lists and assist with incident reporting.

Skills

Customer service

Communication

Attention to detail

Multitasking

English proficiency

Teamwork

Education

High school diploma or GED

Tools

Transportation Management System (TMS)

Basic computer skills

Maps & routing knowledge

Job description

## Dispatcher Perishables Sun-Weds 4pm-2:30amApply: Transportation DC Rocky Hill, CT #0769: Full time: Posted Today: R256644**A World-Class Team**BJ’s Wholesale Club is powered by more than 30,000 team members who make a real impact every day. Whether you're stocking shelves, solving problems or shaping strategy, your work helps families save on what matters most.We’re a team built on purpose and opportunity. Join us and be part of something meaningful.**Why You’ll Love Working at BJ’s**At BJ’s Wholesale Club, our team members are at the heart of everything we do. That’s why we offer a comprehensive benefits package designed to support your health, well-being and future – both on and off the job. When you grow, we grow.**Here’s just some of what you can look forward to:*** **Weekly Pay:** Get paid every week so that you can manage your money on your terms.* **Free BJ’s Memberships:** Enjoy a complimentary The Club Card Membership, plus a free Supplemental Membership for someone in your household.\\** **Generous Paid Time Off:** Take the time you need with vacation, personal, sick days, holidays, bereavement, and jury duty leave.\\** **Flexible and Affordable Health Benefits:** Choose from three medical plans, and access optional dental, vision, Health Savings Account (HSA), and flexible spending account options to fit your lifestyle.\\** **401(k) Retirement Savings Plan:** Build your financial future with a company match (available to team members 18 and older).\\** **Employee Stock Purchase Plan:** Accumulate funds through after-tax payroll deductions that can be used to purchase shares of BJ’s common stock at a 15% discount.\\*\\*Eligibility requirements vary by position.Job Summary:Monitor all loads under dispatch authority to provide safe and on-time service to our customers, vendors and distribution centersJob Responsibilities: ● Interact in a cooperative and professional manner with other team members, supervisors, customers, and vendors, even in difficult situations ● Complete tasks and documentation neatly, accurately, and timely ● Provide exceptional (WOW) Customer Service by building and maintaining effective communication with carriers, vendors, and internal and external customers ● Monitor all loads under dispatch authority for on-time service, communicating status updates to include time changes, scheduling and updates to customers and vendors as necessary ● Monitor temperature of all loads under dispatch authority ● Prepare daily dispatch schedule for drivers and equipment ● Build and update inbound and outbound orders in dispatch program ● Act as a primary contact for Drivers, responding to driver’s inquiries regarding, but not limited to, breakdowns, directions, and product delivery discrepancies ● Maintains driver, load and service information in the transportation management system ● Record and report driver accident occurring while under dispatch ● Share responsibility with Transportation Supervisor to monitor driver’s hours of service (HOS) to prevent DOT violations ● Maintaining accurate equipment availability lists ● Assisting with obtaining details for initial accident and workers compensation reports if a supervisor is unavailable ● Adjust delivery and backhaul assignments to accommodate breakdowns, late trucks, and other changes ● Identify and notify substitute drivers ● Interface with 3rd party providers to procure transportation services and monitor load progress while under dispatch ● Maintain required productivity level● Continuously promote driver safety ● Review and voucher all expenses/invoices for the department, resolving any discrepancies with provider(s) ● Maintain and update all departmental financial tracking ● Maintain all files to meet payroll, financial or federal retention requirementsExperience and Qualifications:● Education - High school diploma or GED. College coursework, continuing technical education or comparable business experience preferred ● Basic knowledge and understanding of Department of Transportation (DOT) Hours of Service ● Knowledge of Transportation Management Systems preferred ● Ability to read conventional and electronic mapping ● Ability to read with corrected or uncorrected vision ● Ability to speak, read, write and understand English ● Ability to remain calm and focused while prioritizing requests from multiple sources ● Ability to assist in creation and maintaining the guidelines of a fiscal budget ● Ability to maintain and ensure confidentiality of team member and company information● Accuracy and attention to detail ● Proficient in computer usage to include email, word processing, spreadsheets ● Knowledge of computer software and applications ● Ability to accommodate flexible schedules to meet the needs of the customer to include overtime, nights, weekends and holidays as required ● Ability to utilize equipment for the job such as computers, cell phone, phone, handheld trackers, copiers, scanners, printers, tractor mobilecomm devices● Ability to Travel (less than 10%)Environmental Job Conditions: ● Must be able to lift up to 25 lbs occasionally● Must be able to sit on an almost continual basis and stand, walk, bend, or squat on an occasional basis in a normal office environmentIn accordance with the Pay Transparency requirements, the following represents a good faith estimate of the compensation range for this position. At BJ’s Wholesale Club, we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to location, education, experience, and qualifications. The pay range for this position is $24.00 - $28.80We recognize the growing role of AI tools, including ChatGPT, and value familiarity with them. That said, we want to hear from your authentic self. Your application should reflect your own skills, experiences, and insights rather than AI-generated responses.