Dispatcher - Part Time

Valley Health; Winchester, Northern (VA, KY); Hybrid; USD 30,000 - 40,000; Part time

Benefits offered by this job

Zero-Deductible Health Plan

Dental and vision insurance

Paid Time Off

Tuition Assistance

Retirement Savings Match

Employee Assistance Program

Healthy U Membership

Job summary

Valleyhealthlink in Winchester, Virginia is seeking a part-time Dispatcher to manage the scheduling and dispatching of emergency and non-emergency transportation services such as ambulances and wheelchair vans.

The ideal candidate will have excellent problem-solving abilities, strong customer service skills, and familiarity with various computer applications. A high school diploma is required, and preference will be given to candidates with prior EMS state certification.

Benefits include a Zero-Deductible Health Plan, dental and vision insurance, and more.

Qualifications

• High School Diploma or equivalent required.
• Current or previous EMS state certification preferred.
• Ability to apply critical thinking toward problem solving and conflict resolution required.
• Excellent customer service, clerical, computer, and data entry skills required.
• Working knowledge of Microsoft Windows, Edge, Excel, and Outlook required.
• Ability to accurately type 30-35 wpm minimum.

Responsibilities

• Schedule and dispatch requests for ambulance and transportation services.
• Enter pertinent information into CAD and manage requests.
• Check insurance eligibility and determine service levels needed.
• Initiate insurance authorization and collect payments electronically.
• Assign trips to active units and monitor progress.

Skills

Critical thinking

Customer service

Clerical skills

Data entry

Microsoft Windows

Microsoft Edge

Microsoft Excel

Microsoft Outlook

Typing speed 30-35 wpm

Education

High School Diploma or equivalent

Job description

## Dispatcher - Part TimeApplylocations: Winchester, VAtime type: Part timeposted on: Posted 8 Days Agojob requisition id: JR108944## DepartmentVMT - DISPATCH - 507212## Worker Sub TypePer Diem## Work Shift**Pay Grade**# **Job Description**The Dispatcher will schedule and dispatch requests for emergency and non-emergency ambulance, wheelchair, ambulatory and taxi transportation via computer aided dispatching application (CAD). Receives requests via telephone, fax and web based applications. Enters all pertinent information into CAD. Registers patient, checks insurance eligibility, determines level of service needed and confirms medical necessity. Initiates insurance authorization, collects payments electronically and prepares completed run reports for billing. Assigns trips to active units and monitors progress, communicates using two way radio, direct connect, pagers and telephone. Deploys ambulance and wheelchair vans throughout VA, WV and MD. **Education** High School Diploma or equivalent required **Certification & Licensures** Current or previous EMS state certification preferred. **Qualifications** Ability to apply critical thinking toward problem solving and conflict resolution required Excellent customer service, clerical, computer, and data entry skills required. Working knowledge of Microsoft Windows, Edge, Excel and Outlook required Ability to accurately type 30-35 wpm minimum **FLSA Classification** Non-exempt **Physical Demands** 6 A Customer Service# **Benefits**At Valley Health, we believe everyone is a caregiver, and our goal is to create an environment where our caregivers thrive physically, financially, and emotionally. In addition to a competitive salary, our most popular benefits for full-time employees include:* A Zero-Deductible Health Plan* Dental and vision insurance* Generous Paid Time Off* Tuition Assistance* Retirement Savings Match* A Robust Employee Assistance Program to help with many aspects of emotional wellbeing* Membership to Healthy U: An Incentive-Based Wellness ProgramValley Health also offers a health savings account & flexible spending account for childcare, life insurance, short-term and long-term disability, and professional development. In addition, several perks come with working for the largest employer in the region, such as discounts to on-campus dining, and more.To see the full scale of what we offer, visit valleyhealthbenefits.com.