Dispatcher North Canton, OH

Lifecare Medical Services Inc; Canton (OH); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a skilled communicator to operate emergency dispatch systems. This role involves managing multiple emergency calls, scheduling non-emergency transports, and ensuring smooth communication with medical and emergency personnel. Ideal candidates will thrive in a fast-paced environment and possess strong keyboarding and multi-tasking abilities. Join a team dedicated to providing critical support in emergency situations and make a difference in the community. If you are passionate about helping others and have the necessary skills, this opportunity is perfect for you.

Qualifications

• Must maintain CPR certification and have EMT or similar medical background.
• Keyboarding skills required for computer-aided dispatch.

Responsibilities

• Operate communication equipment to receive calls and dispatch personnel.
• Schedule non-emergency transports and facilitate insurance processes.

Skills

Keyboarding skills

Multi-tasking

Communication skills

Education

CPR for the professional Rescuer

EMT certification

Medical terminology knowledge

Job description

Operates communication equipment to receive incoming calls for assistance and dispatches personnel and equipment to the scene of emergency via radio or other electronic means. Scheduling of numerous non-emergency transports for ambulance and wheelchair divisions. Obtains appropriate information to facilitate insurance or payment processes. Keyboarding skills to perform computer-aided dispatch and map street search and filing. Must be able to multi-task.

EDUCATION, TRAINING AND EXPERIENCE; CERTIFICATION/LICENSURE:

Must have and maintain CPR for the professional Rescuer (AHA or equivalent). EMT, medical terminology or similar medical background preferred. Must attend communications staff meetings as requested.

SPECIAL EQUIPMENT, SKILLS OR OTHER REQUIREMENTS:

Fast-paced environment with numerous emergency calls and volume at one time with frequent talking and listening required. There will be constant exposure to electronic equipment.

WORK CONTACT GROUP:

Frequent contact with physicians, EMS/Fire Personnel (paid or volunteer), police agencies, aeromedical personnel, MTS Division staff, patients, and families.

An Equal Opportunity / Affirmative Action Employer
All qualified applicants will receive consideration for employment without regard to disability, race, color, veteran status, religion, sex, or national origin.