Dispatcher North Canton, OH

Lifecare Medical Services Inc; Canton (OH); On-site; USD 30,000 - 45,000; Full time

Job summary

A leading company in emergency medical services is looking for a communication dispatcher to handle incoming calls and coordinate ambulance and wheelchair transport services. Ideal candidates will have CPR certification and a background in EMT or medical terminology. This role requires strong multi-tasking abilities in a fast-paced environment with frequent contact with healthcare professionals and emergency personnel.

Qualifications

• Must maintain CPR certification.
• EMT or similar medical background preferred.
• Keyboarding skills for computer-aided dispatch and mapping required.

Responsibilities

• Operate communication equipment for incoming calls and dispatch personnel.
• Schedule non-emergency transports.
• Facilitate insurance information processes.

Skills

Communication

Multi-tasking

Keyboarding

Education

CPR for the Professional Rescuer

EMT Certification

Medical Terminology

Job description

Operates communication equipment to receive incoming calls for assistance and dispatches personnel and equipment to scene of emergency via radio or other electronic means. Scheduling of numerous non-emergency transports for ambulance and wheelchair divisions. Obtains appropriate information to facilitate insurance or payment processes. Keyboarding skills to perform computer aided dispatch and map street search and filing. Must be able to multi-task.

EDUCATION, TRAINING AND EXPERIENCE; CERTIFICATION/LICENSURE:

Must have and maintain CPR for the professional Rescuer (AHA or equivalent). EMT, medical terminology or similar medical background preferred. Must attend communications staff meetings as requested.

SPECIAL EQUIPMENT, SKILLS OR OTHER REQUIREMENTS:

Fast paced environment with numerous emergency calls and volume at one time with frequent talking and listening required. There will be constant exposure to electronic equipment.

WORK CONTACT GROUP:

Frequent contact with physicians, EMS/Fire Personnel (paid or volunteer), police agencies, aeromedical personnel, MTS Division staff, patients, and families.

An Equal Opportunity / Affirmative Action Employer
All qualified applicants will receive consideration for employment without regard to disability, race, color, veteran status, religion, sex, or national origin.