Dispatcher (Houston, TX)

FCC Environmental Services; Houston (TX); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Health care plan

401k/IRA

Life insurance

Paid time off

Disability insurance

Training & development

Job summary

FCC Environmental Services, LLC in Houston, TX, is seeking a dedicated Dispatcher to coordinate routes, assign loads to drivers, and resolve service issues. The role requires strong organization, DOT knowledge, and experience in a customer-facing environment.

Ideal candidates will have a High School diploma or GED and about two years of dispatcher experience. We offer a comprehensive benefits package and opportunities for professional development.

Qualifications

• High School diploma or GED required.
• Two years dispatcher experience preferred.
• Experience in a customer-facing position desired.

Responsibilities

• Assigns loads to drivers based on routes and driver location.
• Monitors route times and gaps.
• Minimizes overtime by balancing hours.
• Ensures driver DOT logs are current before dispatching.
• Creates work orders and enters data into tracking systems.
• Handles incoming service orders and coordinates drivers.

Skills

Customer-facing experience

Education

High School diploma or GED

Job description

It’s fun to work in a company where people truly BELIEVE in what they’re doing!
We’re committed to bringing passion and customer focus to the business.

We are looking for a dedicated and detail-oriented Dispatcher to join our dynamic team. In this crucial role, the Dispatcher will coordinate the timely completion of routes, handling incoming service orders, directs drivers, and resolves service issues. The ideal candidate will have strong organizational skills and a solid understanding of transportation management systems.

Primary Duties and Responsibilities

• Assigns loads to drivers based on designated routes, jobs and driver location.
• Monitors route time intervals for gaps.
• Monitors employee hours to minimize overtime.
• Balances the distribution of hours between drivers.
• Monitors driver times to ensure compliance with Department of Transportation (DOT) regulations.
• Ensures driver DOT logs are current before dispatching drivers.
• Collects daily pre- and post-trip inspections.
• Creates work orders for the shop.
• Collects completed work orders and enters data into tracking spreadsheet or other systems.
• Performs other job-related duties as assigned or apparent.

Job Qualifications

Education

• High School diploma or GED

Experience and Competencies

• Experience in a customer-facing position.
• Two years of prior experience working as a dispatcher preferred.

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Short-Term & Long-Term Disability
• Training & Development

FCC Environmental Services, LLC operates in a multicultural, global environment and is a richly diverse organization operating seamlessly as one company. We aim to attract, motivate and retain the best people in our industry, whatever their background. We share the same passion to deliver world-class solutions to our customers. We have the best waste management professionals in the industry and develop this talent in an inspiring work environment.

FCC Environmental Services, LLC is proud to be an equal opportunity workplace employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities