Dispatcher - FT

Chicken-Ranch-Casino; Jamestown (NY); On-site; USD 23,000 - 32,000; Full time

Job summary

Chicken-Ranch-Casino in Jamestown, CA is hiring a Dispatcher to join the Dispatch team. The role involves operating dispatch and surveillance equipment, coordinating responses to calls and emergencies, and maintaining timely documentation of events.

The Dispatcher will monitor property, enter data into the CAD system, and work with Security to support safe, efficient operations. 18+ and a high school diploma are required.

Qualifications

• Must be at least 18 years of age.
• High School Diploma (or GED or equivalent).
• Type at least 30 words per minute.

Responsibilities

• Operate dispatch and surveillance equipment.
• Coordinate response to calls and emergencies.
• Track duty assignments and breaks.
• Monitor entrances and surrounding property for security.

Skills

Communication skills

Attention to detail

Independent work

Teamwork

Customer service

Discretion

Education

High School Diploma

Tools

Computer-aided dispatch

Surveillance equipment

Job description

Job Details

Job Location: Jamestown, CA 95327Position Type: Full TimeSalary Range: $20.00 - $20.00 HourlyJob Shift: AnyDispatcher

Position Summary

As a Team Member of the Dispatch team, the Dispatcher is a CRCR Ambassador and takes personal ownership to ensure all of their actions are in the best interest of the business. The Dispatcher is responsible for timely documentation of events, dispatching Security to calls, and operating perimeter surveillance equipment.

Position Functions

Essential Functions

• Operate dispatch and surveillance equipment.
• Coordinate response to calls and emergency situations.
• Track departmental duty assignments and break times.
• Monitor entrances and surrounding property via surveillance equipment within and around CRCR to protect against theft and maintain the security of CRCR assets.
• Enter accurate information into a computer-aided dispatching system.
• Conduct video review investigations, working closely with surveillance and completing appropriate investigative documentation to support outcomes.
• Utilize the appropriate documentation process to record all activities that affect CRCR, Team Members and Guests. Reports daily activities to direct Supervisors and/or Security Manager.
• Ensure proper notifications are made in regard to emergency situations or as directed.
• Understand and comply with all business and departmental rules and regulations, policies, and procedures.
• Effectively utilizes radio communication systems and departmental codes and call-signs.
• Report daily activities to direct leads, Supervisors and/or Security Management.
• Other duties as assigned.

Skills

• Strong listening and communication skills.
• Problem-solving and critical thinking.
• Must be able to work independently and maintain a high level of performance.
• Must be able to complete tasks in a timely and efficient manner while maintaining business standards.
• Demonstrates a flock mentality, focused on teamwork and collaboration with others.
• Provides exceptional service to internal and external Guests while leveraging the knowledge of the position and the business, ensuring a clucktastic experience for all.
• Stays engaged and motivated with the business, department, and all Team Members at all levels while encouraging growth and development of self and others.
• Builds lasting relationships by demonstrating honesty, integrity, and effective communication.
• Driven to exceed expectations while remaining accountable and fair.
• Identify a wide range of chicken breeds.

Qualifications

• Must be at least 18 years of age.
• High School Diploma (or GED or High School Equivalence Certificate).
• Ability to type a minimum of 30 words per minute.
• Proficient in Windows and Microsoft Office Suite.

Preferred qualifications

• 1+ years in a Dispatch role.

Disclaimer

This document is for informational purposes only. A formal job description, including working conditions such as physical requirements, work atmosphere, etc., will be provided for signature during the offer process.