Dispatcher for Delivery Service Partner

PEAK LOGISTICS, LLC

Maple Valley (WA)

On-site

USD 47,700 - 58,300

Full time

14 days+

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Benefits offered by this job

Health, dental, and vision insurance

Paid time off

401(k) options

Tuition reimbursement

Paid sick leave

Job summary

PEAK LOGISTICS, LLC in Maple Valley is seeking a full-time Dispatcher Associate. This role requires monitoring Delivery Driver Associates, coordinating package deliveries, and occasionally performing deliveries. Candidates should have 2+ years of experience in a similar role, be at least 21 years old with a valid driver's license, and capable of managing packages up to 50 lbs. The position offers benefits including health insurance, paid training, and sick leave, along with a flexible schedule.

Qualifications

2+ years experience as a dispatcher or lead delivery driver.
Valid driver's license and at least 21 years old.
Consent to a 4-panel drug test.

Responsibilities

Monitor and coordinate Delivery Driver Associates' progress.
Answer phone calls from Delivery Driver Associates.
Load, unload, and operate company transport vehicles.

Skills

Communication skills

Ability to maneuver packages up to 50 lbs

Experience operating delivery vans

Job description

Job Description

Peak Logistics is a package delivery service located at the DWA5 facility in Maple Valley, WA. The role supports Amazon history while empowering professional growth. The position requires a flexible schedule including the closing shift and 5 eight‑hour days.

As a Dispatcher Associate, you will complete the same onboarding and driver training as Delivery Associates. You will perform deliveries and gain hands‑on experience to understand the job of a Delivery Associate. Although primarily a dispatch role, you may be expected to drive and deliver packages alongside Delivery Associates. The position includes paid training and paid sick leave.

Salary

Salary: $53,000.00 per year + bonus

Responsibilities

Monitor progress of Delivery Driver Associates throughout the day and coordinate / prioritize package rescues, as needed.
Address Delivery Driver Associate problems and requests by communicating directly with Amazon personnel and providing solutions.
Receive emergency and non‑emergency phone calls from Delivery Driver Associates and document all information, incidents, and issues.
Enter data in various systems and Google documents, maintain logs, record calls, activities and other information.
Prioritize phone calls according to urgency and importance.
Use a mobile phone and computer to manage communications with Delivery Driver Associates and manage vehicles.
Monitor, notify and confirm Delivery Driver Associates clock out/in for lunch break(s) according to policy.
Utilize GPS systems to monitor Delivery Driver Associates and track vehicles.
Load, unload, prepare, inspect, re‑fuel and safely operate company‑provided transport vehicles, including, but not limited to, Extended Cargo Vans and Freightliner Step Vans.
Deliver packages on varying routes to numerous addresses, both business and residential.
Follow strict safety standards on and off the road.
Interact with Amazon customers and the public in a professional and positive manner.
Use handheld technology to manage the delivery process, and vehicle safety & maintenance procedures.
Safely drive and operate delivery vehicles periodically.
Other relevant duties as required.

Qualifications

Prior experience as a dispatcher or lead delivery driver with 2+ years at a package delivery service such as Amazon, FedEx, or UPS.
Eligible to work in the U.S. and at least 21 years old with a valid driver's license.
Ability to maneuver packages (up to 50 lbs) and get in and out of a van quickly/often throughout a route.
Experience operating and navigating a delivery van.
Consent to a 4‑panel drug test, including DMV vehicle record check.
Good communication skills and the ability to work well with others.
Equal Opportunity Employer: All qualified applicants accepted regardless of age, national origin, race, color, disability, religious beliefs, or sexual orientation.

Benefits