Dispatcher: Equipment & Driver Scheduler

United Rentals; Austin (TX); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Paid Parental Leave

Employee Discount Program

Career Development & PromotionalOppt.

Early Wage Access

Job summary

United Rentals is seeking a Dispatcher to organize daily equipment dispatch for a Trench Safety branch. You will maximize UR assets, ensuring on-time delivery and pickups, while coordinating with drivers and outside haulers.

You will use a dispatch system, support applications, and participate in branch planning meetings. Strong multitasking, safety focus, and customer service are essential in this role.

Qualifications

• College degree preferred or equivalent experience.
• Diligent attention to safety.
• Strong ability to multitask in a fast-paced environment.
• Superior customer service, teamwork and verbal/written communication skills.
• Keen attention to detail.
• Analytical and processes oriented.
• Planner, preparer, problem solver, decision maker.
• Valid driver's license with acceptable driving record.
• Technical knowledge of DOT/Federal Motor Carrier rules and regulations.

Responsibilities

• Daily scheduling of UR Drivers and outside haulers with proactive forward planning.
• Manage constant change to the daily schedule to meet customer demands.
• Manage inter-company transfer hauling.
• Communicate Driver schedules and expectations.
• Become expert on dispatch system, supporting applications, and dispatch processes.
• Be a key player in the daily branch planning meeting.
• Monitor and perform to dispatch metrics.
• Provide excellent service to both external and internal customers.
• Communicate with the team clearly, concisely, and honestly.
• Assist in taking customer telephone orders for deliveries, pickups and service.
• Assist Inside sales team as needed.
• Other duties as assigned.

Skills

Multitasking

Safety awareness

Customer service

Communication

Attention to detail

Analytical thinking

Problem solving

Decision making

Driver's license

Education

College degree preferred or equivalent experience

Tools

Dispatch system

Support applications

Dispatch processes

Job description

United Rentals is seeking a Dispatcher to organize daily equipment dispatch for a Trench Safety branch. You will maximize UR assets, ensuring on-time delivery and pickups, while coordinating with drivers and outside haulers.

You will use a dispatch system, support applications, and participate in branch planning meetings. Strong multitasking, safety focus, and customer service are essential in this role.