Equipment Dispatch & Customer Support Specialist

United Rentals, Inc.; Long Beach, Northern (CA, KY); Hybrid; USD 3,472,000 - 5,207,000; Full time

Benefits offered by this job

Paid Parental Leave

United Compassion Fund

Employee Discount Program

Career Development & Promotional Oppt.

Additional Vacation Buy Up Program (US

Early Wage Access through Payactiv (US

Paid Sick Leave

An inclusive and welcoming culture

Job summary

United Rentals, Inc. in Long Beach, CA is seeking a Dispatcher to organize the daily dispatch of equipment for the branch in a safe and timely manner. You will schedule drivers, process customer orders for deliveries and services, and coordinate emergency repairs to meet customer needs.

The role requires a high school diploma or equivalent, a valid driver's license, and knowledge of DOT/FMCSR regulations. Strong multitasking and communication skills are essential in this fast-paced environment.

Qualifications

• High School diploma or equivalent.
• Valid driver's license with clean record.
• Knowledge of DOT/FMCSR regulations.
• Strong communication and multitasking in a fast-paced environment.

Responsibilities

• Schedule drivers and organize dispatch of all equipment for the branch.
• Assist in taking customer telephone orders for deliveries, pickups and service.
• Arrange for all emergency field repairs.
• Answer customer calls and review driver schedules in order to fulfill customer requests.
• Assist Inside sales team as needed.
• Other duties as assigned.

Skills

Dispatching

Customer service

Safety compliance

DOT rules

Multitasking

Education

High school diploma

Job description

United Rentals, Inc. in Long Beach, CA is seeking a Dispatcher to organize the daily dispatch of equipment for the branch in a safe and timely manner. You will schedule drivers, process customer orders for deliveries and services, and coordinate emergency repairs to meet customer needs.

The role requires a high school diploma or equivalent, a valid driver's license, and knowledge of DOT/FMCSR regulations. Strong multitasking and communication skills are essential in this fast-paced environment.