Dispatcher- Dedicated

A. Duie Pyle, Inc.; Allentown (Lehigh County); On-site; USD 42,000 - 64,000; Full time

Job summary

A. Duie Pyle, Inc. in Allentown, PA is seeking a Dedicated Dispatcher to serve as the primary point of contact for our dedicated drivers. You will coordinate driver schedules, communicate changes, and support daily operational needs to meet customer commitments.

This role requires strong communication, problem solving, and teamwork. The dispatcher will use the TMW system to manage routes, ensure on-time starts, and enforce company SOPs related to logs and fuel procedures.

Qualifications

• HS Diploma or equivalent is required.
• Good computer skills; familiarity with Microsoft Office.
• Ability to solve problems.
• Good communication skills; attention to detail and decision making.
• Team-oriented with interpersonal skills; demonstrates initiative.

Responsibilities

• Dispatching drivers in TMW system; managing assigned driver schedules.
• Ensuring drivers show up for assigned start times to meet customer cut times.
• Interacting with customers shipping team.
• Ensuring drivers follow PYLE SOPs (fuel at end of shift, DVIR, accurate paperless logs).

Education

HS Diploma or equivalent

Tools

Microsoft Office

Job description

A. Duie Pyle is seeking a Dedicated Dispatcher to join our team in Allentown, PA. In this key position, you will serve as the primary point of contact for our dedicated drivers. You will be responsible for maintaining consistent communication with drivers, resolving issues promptly, and supporting drivers with schedule updates, route changes, and daily operational needs.

Schedule

6 PM ; Monday - Friday

The responsibilities of the position include, but are not limited to:

• Dispatching drivers in TMW system; managing assigned driver schedules
• Making sure that drivers show up for assigned start time so they can meet customers cut times
• Interacting with customers shipping team
• Insuring sure drivers are following PYLE SOPS (fuel at the end of shift, DVIR, accurate paperless logs)

To be qualified for this position, you must possess the following:

• HS Diploma or equivalent
• Good computer skills; familiarity with Microsoft desired
• Ability to solve problems
• Good communication skills; excellent attention to detail and decision making skills
• Team oriented with good interpersonal skills; demonstrates initiative

The following skillsets are preferred:

• LTL/Dedicated transportation or warehouse operations background
• Prior dispatch and routing experience

For a full job description associated with this posting, please contact A. Duie Pyle's Human Resources department. This job posting is intended solely for external advertising purposes and does not represent a comprehensive list of all job-related duties and qualifications.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.