Dispatcher - Customer Delivery Hub

WCM White Cap Management LLC; Sharon Hill (Delaware County); On-site; USD 42,000 - 66,000; Full time

Job summary

White Cap is hiring a Dispatcher to plan delivery schedules, optimize routes, and resolve delivery issues across North America. The role requires 2–5 years of relevant experience, knowledge of the local area, and preferred Descartes software experience.

Bilingual skills (Spanish) are a plus, and the candidate will maintain vehicle records and invoices. The position is a full-time on-site role with competitive benefits and opportunities for career growth within a growing distribution network.

Qualifications

• 2-5 years of experience in area of responsibility.
• Experience with delivery planning or routing.
• Knowledge of local service territory is a plus.

Responsibilities

• Plans delivery schedules and optimizes delivery vehicle routes.
• Addresses delivery issues with customers and provides resolution.
• Ensures that the invoice and load are correct prior to departure.
• Records all in and out times of vehicles.
• Maintains vehicle maintenance and repair records.
• Records availability status of vehicles.
• Performs other duties as assigned.

Skills

Geography knowledge

Spanish language proficiency

Tools

Descartes

Job description

A position at White Cap isn’t your ordinary job. You’ll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities. The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment. White Cap is hiring immediately for a Dispatcher! Do you want to help build America’s skyline and your own future? White Cap is North America’s leading distributor for professional contractors. We supply everything contractors need to build our nation’s remarkable construction projects, including stadiums, roads, bridges, highways, residential housing, and more. We are hiring immediately for a Dispatcher!

Why a career with White Cap?

Comprehensive wellness and financial benefits: White Cap offers excellent benefits, including Medical, Dental, Vision, 401(k) with company match, tuition reimbursement, and more!

Relax and recharge: We offer a generous time off package, including paid maternity, parental leave, sick time, and vacation time.

Stability: Since 2020, White Cap has doubled in size and continues to grow.

Unlimited career potential: White Cap is a stable and growing company offering unlimited career potential.

Love where you work: White Cap has been certified as a Great Place to Work.

Inclusive culture: Work in a place that values and celebrates who you are.

A Dispatcher at White Cap…

• Plans delivery schedules and optimizes delivery vehicle routes.
• Addresses delivery issues with customers and provides resolution.
• Ensures that the invoice and load are correct prior to departure.
• Records all in and out times of vehicles.
• Maintains vehicle maintenance and repair records.
• Records availability status of vehicles.
• Performs other duties as assigned.

Generally has 2-5 years of experience in area of responsibility.

Preferred Qualifications

• Knowledge of the geographic area.
• Experience using Descartes.
• Spanish language proficiency preferred.

If you’re looking to play a role in building America, consider one of our open opportunities. We can’t wait to meet you.

White Cap and its affiliates serve as a one-stop shop, providing concrete accessories and chemicals, tools and equipment, building materials and fasteners, erosion and waterproofing products, and safety products to professional contractors by meeting their distinct and customized supply needs in non-residential, infrastructure, and residential end markets.

White Cap operates approximately 500 branches across North America with more than 11,000 employees supporting approximately 200,000 customers.

For more information about White Cap, visit about.whitecap.com.