Dispatcher Coordinator II (Manheim)

Cox Automotive Inc.; Portland (OR); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Paid time off

Holiday pay

Job summary

Cox Automotive Inc. is seeking a Dispatch Coordinator in Oregon. The role focuses on managing truck flow, production, and scheduling to meet client SLAs, with daily reporting and data entry in AS400.

The position emphasizes teamwork with drivers and admins, safety compliance, and the ability to adapt to changing priorities in a fast-paced environment. Office-based with occasional outdoor lot support and strong communication skills preferred.

Qualifications

• High School Diploma/GED with 3+ years related work experience, OR a higher degree with 1 year related experience, OR 5 years related experience.
• Experience in automotive transportation, logistics, or auto auctions preferred.

Responsibilities

• Manage truck flow and production.
• Schedule truck work to meet client SLAs.
• Schedule pickups and appointments.
• Maintain daily reports to track pickups.
• Enter data into software applications and AS400.
• Communicate issues to supervisor promptly.
• Coordinate with tow truck driver to keep flow.
• Coordinate with admin to move units as needed.
• Demonstrate safety commitment and follow procedures.
• Perform other duties as assigned by management.

Skills

Customer-focused

Communication

Independent work

Attention to detail

Adaptable

Problem-solving

Accountability

Education

High School Diploma/GED

5 years related experience

Any degree or certification above High School

Tools

Transportation Management Systems

Vehicle Tracking Tools

Job description

Job Responsibilities

• The Dispatch Coordinator will be responsible for managing the truck's flow and production.
• Schedule truck's work as efficiently as possible in accordance with our clients SLA's
• Schedule pickups and appointments.
• Maintain Reports daily to track pickups.
• Enter all pertinent information into software applications and AS400.
• Communicate any issues to supervisor/manager in a timely manner.
• Work with a tow truck driver to keep them flowing.
• Work with the admin to help with any units needing to be moved.
• Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Work in cooperation with safety leadership in support of all safety activities aligned with Safety Excellence.
• Perform other duties as assigned by management.

Job Responsibilities

• The Dispatch Coordinator will be responsible for managing the truck's flow and production.
• Schedule truck's work as efficiently as possible in accordance with our clients SLA's
• Schedule pickups and appointments.
• Maintain Reports daily to track pickups.
• Enter all pertinent information into software applications and AS400.
• Communicate any issues to supervisor/manager in a timely manner.
• Work with a tow truck driver to keep them flowing.
• Work with the admin to help with any units needing to be moved.
• Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Work in cooperation with safety leadership in support of all safety activities aligned with Safety Excellence.
• Perform other duties as assigned by management.

Minimum Qualifications

• High School Diploma/GED plus 3 years of related work experience, OR any degree or certification above a High School Diploma/GED plus 1 year of related work experience, OR 5 years of related work experience.

Preferred

• Experience in automotive transportation, logistics, dealership operations, or auto auction environments.
• Familiarity with transportation management systems and vehicle tracking tools.
• Knowledge of vehicle shipping processes and carrier operations.

Competencies

• Customer-focused mindset
• Strong communication and relationship-building skills
• Ability to work independently while collaborating effectively with teams
• Attention to detail and accuracy
• Adaptability and flexibility in changing operational environments
• Problem-solving and decision-making skills
• Sense of urgency and accountability

Working Conditions

• Office-based role with frequent communication via phone, email, and transportation management systems.
• May require occasional work in outdoor lot environments to support operational needs.
• Ability to work in a fast-paced, deadline-driven environment with changing priorities.

USD 21.83 - 32.79 per hour

Compensation

Hourly pay rate is in the range of $21.83 - $32.79/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.

Benefits

Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.

EOE, including disability/vets