Dispatcher - Auburn

Taylor Metal Products; Auburn (WA); On-site; USD 41,000 - 47,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401k Matching

Paid Vacation

Paid Sick Leave

Paid Holidays

Job summary

Taylor Metal Products is a leading manufacturer of high-end steel roofing and siding products. We are seeking a Dispatcher to coordinate deliveries of materials, supplies, and services, and to lead a team of drivers ensuring timely, safe service.

You will monitor routes, assign runs, and maintain communication with customers and sales, while adhering to DOT regulations. Forklift certification and a valid license are required or provided by the company.

Qualifications

• High school degree or equivalent preferred.
• Basic math skills.
• Written communication skills.
• Reading skills.
• 2-5 yr. external delivery driver exp. preferred.
• Forklift certification required (will certify in-house).
• Valid Driver’s license.

Responsibilities

• Coordinate deliveries of materials and services to customers.
• Schedule and dispatch delivery vehicles to locations per requests.
• Relay information between drivers, supervisors, sales, and customers.
• Provide updates to customers on delivery status.
• Maintain files/records of customer requests, work, charges, and deliveries.
• Ensure timely and efficient movement of deliveries according to work orders.

Skills

Basic math

Written communication

Reading skills

Delivery driver experience

Education

High school diploma or equivalent

Forklift certification

Valid driver’s license

Job description

Job DetailsJob Location: Auburn TMP - Auburn, WA 98001Position Type: Full TimeSalary Range: $30.00 - $34.00 HourlyJob Shift: Day

Taylor Metal Products is a leading manufacturer of high-end steel roofing and siding products. We have been in business for over 40 years and continue to grow each year. We always hold true to our motto, Quality Products, Exceptional Service.

We are seeking a Dispatcher to join our team who will be responsible for coordinating deliveries of materials, supplies, and services in a timely and efficient manner that prioritizes customer satisfaction while adhering to established safety standards.

Supervisory and Management duties:

• Typical, 5-20 subordinates including Delivery Drivers
• Supervisory tasks involved:
  • Directing
  • Training

Essential Functions:

• Monitor personnel or equipment locations and utilization to coordinate service and schedules.
• Schedule or dispatch delivery vehicles to appropriate locations, according to customer requests, specifications, or needs.
• Oversee all communications within specifically assigned territories.
• Relay work orders, messages, or information between delivery drivers, supervisors, sales team, or customers.
• Confer with customers or supervising personnel to address questions, problems, delivery instructions, or requests for service or equipment.
• Prepare daily work and run schedules.
• Record and maintain files or records of customer requests, work or services performed, charges, expenses, inventory, or other dispatch information.
• Receive or prepare work orders.
• Determine types or amounts of equipment, vehicles, materials, or personnel required, according to work orders or specifications.
• Advise personnel about traffic problems, such as construction areas, accidents, congestion, weather conditions, or other hazards.
• Arrange for, and dispatch, roadside assistance and/or repairs to company vehicles.
• Arrange for necessary repairs to restore service and schedules.
• Ensure timely and efficient movement of deliveries according to work orders and customer specifications.
• Coordinate and trains drivers according to and in compliance with DOT regulations and company rules.
• Provide updates to customers on delivery status.
• Order supplies or equipment and issue them to personnel.
• Perform related duties as assigned by supervisor
• Maintain compliance with all company policies and procedures

Benefits:

• Medical, Dental, and Vision insurance
• Employer matching 401k
• Paid Vacation Time
• Paid Sick Time
• Paid Holidays

QualificationsQualifications:

• High school degree or equivalent preferred
• Basic math skills
• Written communication skills
• Reading skills
• 2-5 yr. external delivery driver exp. preferred
• Forklift certification required (will certify in-house)
• Valid Driver’s license

Taylor metal is committed to equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, disability, age, genetic information, protected veteran status, or any other unlawful factor and complies with all applicable laws including those regarding consideration of qualified applicants with criminal histories (such as the San Francisco Fair Chance Ordinance).

All external services required will be sought out by Taylor Metal Products