Dispatcher/AR

Triple A Pro Services; Franklin (OH); In loco; USD 37.000 - 52.000; Tempo pieno

Vantaggi offerti da questo lavoro

Bonus based on performance

Company parties

Free uniforms

Training & development

Descrizione del lavoro

Triple A Pro Services is seeking a focused Dispatch Coordinator to organize technician routes, manage communications between customers and field teams, and use Service Titan to track jobs on-site in the Dayton area.

The role requires 2+ years in dispatch or logistics, proficiency with dispatch software, and a strong sense of urgency. We offer growth opportunities and a supportive team culture.

Competenze

• 2+ years of dispatch or logistics coordination experience.
• Proficient in dispatch management software; quick learner of new systems.
• High School Diploma or equivalent; logistics or communications cert a plus.
• Strong written and verbal communication; ability to coordinate with teams and customers.
• Strong sense of urgency; quick response to scheduling needs.

Mansioni

• Optimize Routes: Coordinate efficient technician routes for streamlined service delivery.
• Lead Dispatch Operations: Act as the central link between customers and technicians, keeping communication clear and organized.
• Track and Update in Service Titan: Use Service Titan to monitor job status and keep the dispatch board current.
• Proactive Problem Solver: Anticipate and resolve issues to ensure seamless operations and smooth service.
• Insightful Contributor: Bring valuable ideas to team meetings to support growth and service improvements.

Conoscenze

Dispatch experience

Communication skills

Formazione

High School Diploma or Equivalent

Strumenti

Dispatch software

Descrizione del lavoro

Benefits:

• Bonus based on performance
• Company parties
• Free uniforms
• Training & development

Triple A Pro Services: At Triple A Pro Services, we’re not just another service provider; we’re a mainstay in the Dayton-Cincinnati region, offering trusted residential, commercial, and industrial services for over 70 years. Locally owned and operated, we pride ourselves on prompt, reliable service, whether it’s industrial vacuum, jetter services, aeration systems, or hydro excavation. Our team values safety, integrity, and teamwork-qualities that make us a respected industry leader.

What’s In It For You?

• Competitive Pay: Salary range from $37,440 to $52,000 annually, with bonuses based on performance
• Comprehensive Benefits Package: Health, plus life and disability insurance
• Time Off: Generous vacation policy and paid holidays to support work-life balance
• Growth Opportunities: We prioritize promoting from within, ensuring career progression for team members

Why You’ll Love It Here

• Impact-Driven Work: Your skills contribute to real, meaningful change-this isn’t just another job, it’s a career with purpose.
• Sustainability at the Core: Be part of a company that prioritizes environmental responsibility, working with the land-not against it.
• Hands-On & Outdoors: If you love working with your hands, being outside, and tackling real-world challenges, you’ll thrive here.
• Innovative & Growth-Focused: We’re not stuck in the past-we embrace creativity, innovation, and forward-thinking solutions.
• More Than a Paycheck: Join a team that values commitment to the industry and being part of something bigger than yourself.

Your New Role

• Optimize Routes: Coordinate efficient technician routes for streamlined service delivery
• Lead Dispatch Operations: Act as the central link between customers and technicians, keeping communication clear and organized
• Track and Update in Service Titan: Use Service Titan to monitor job status and keep the dispatch board current
• Proactive Problem Solver: Anticipate and resolve issues to ensure seamless operations and smooth service
• Insightful Contributor: Bring valuable ideas to team meetings to support growth and service improvements

REQUIREMENTS

• 2 Years of Dispatch Experience Prefered: Candidates with 2+ years of experience in a dispatch or similar logistics coordination role, are preferred but we encourage you to apply as long as you meet our other requirements
• Proficiency with Dispatch Software: Must be proficient in using dispatch management software, or demonstrate the ability to learn and master new software systems quickly
• High School Diploma or Equivalent: Required educational background; additional certification in logistics or communication is a plus
• Strong Technological Acumen: Demonstrated ability to utilize standard office software and communication tools effectively, with a quick adaptation to new technologies as they arise
• Effective Communication and Interpersonal Skills: You should be great at getting your point across, both in writing and conversation, to make sure everyone—team members and customers alike—knows exactly what’s going on
• Strong Sense of Urgency: Must be able to respond quickly to scheduling needs and handle time-sensitive tasks with efficiency and focus.

Triple A Pro Services is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, or veteran status.