Dispatcher/AR

Triple A Pro Services; Franklin (OH); Presencial; USD 37.000 - 52.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Bonus based on performance

Company parties

Training & development

Descripción de la vacante

Triple A Pro Services in the Dayton-Cincinnati region is seeking a Dispatch Coordinator to optimize routes, lead dispatch operations, and keep the Service Titan board current. You will be the central link between customers and technicians, ensuring clear and organized communication.

We require 2+ years in dispatch or logistics coordination, proficiency with dispatch software, a high school diploma or equivalent, and strong written and verbal communication.

Formación

• 2+ years of dispatch or logistics coordination experience.
• Proficient in using dispatch management software or quick to learn new systems.
• High school diploma or equivalent required; logistics or communication cert a plus.

Responsabilidades

• Optimize routes and coordinate efficient technician dispatch.
• Lead dispatch operations and act as central link between customers and technicians.
• Track and update job statuses in Service Titan to keep the board current.
• Proactively solve problems to ensure smooth operations.
• Offer ideas to support growth and service improvements.

Conocimientos

Effective communication

Time management

Problem solving

Educación

High school diploma or equivalent

Herramientas

Dispatch software

Office software

Descripción del empleo

Benefits:

• Bonus based on performance
• Company parties
• Training & development

Triple A Pro Services:

At Triple A Pro Services, we’re not just another service provider; we’re a mainstay in the Dayton-Cincinnati region, offering trusted residential, commercial, and industrial services for over 70 years. Locally owned and operated, we pride ourselves on prompt, reliable service, whether it’s industrial vacuum, jetter services, aeration systems, or hydro excavation. Our team values safety, integrity, and teamwork—qualities that make us a respected industry leader.

What’s In It For You?

• Competitive Pay: Salary range from $37,440 to $52,000 annually, with bonuses based on performance
• Time Off: Generous vacation policy and paid holidays to support work-life balance
• Growth Opportunities: We prioritize promoting from within, ensuring career progression for team members

Why You’ll Love It Here

• Impact-Driven Work: Your skills contribute to real, meaningful change—this isn’t just another job, it’s a career with purpose.
• Sustainability at the Core: Be part of a company that prioritizes environmental responsibility, working with the land—not against it.
• Hands-On & Outdoors: If you love working with your hands, being outside, and tackling real-world challenges, you’ll thrive here.
• Innovative & Growth-Focused: We’re not stuck in the past—we embrace creativity, innovation, and forward-thinking solutions.
• More Than a Paycheck: Join a team that values commitment to the industry and being part of something bigger than yourself.

Your New Role

• Optimize Routes: Coordinate efficient technician routes for streamlined service delivery
• Lead Dispatch Operations: Act as the central link between customers and technicians, keeping communication clear and organized
• Track and Update in Service Titan: Use Service Titan to monitor job status and keep the dispatch board current
• Proactive Problem Solver: Anticipate and resolve issues to ensure seamless operations and smooth service
• Insightful Contributor: Bring valuable ideas to team meetings to support growth and service improvements

REQUIREMENTS

• 2 Years of Dispatch Experience Prefered: Candidates with 2+ years of experience in a dispatch or similar logistics coordination role, are preferred but we encourage you to apply as long as you meet our other requirements
• Proficiency with Dispatch Software: Must be proficient in using dispatch management software, or demonstrate the ability to learn and master new software systems quickly
• High School Diploma or Equivalent: Required educational background; additional certification in logistics or communication is a plus
• Strong Technological Acumen: Demonstrated ability to utilize standard office software and communication tools effectively, with a quick adaptation to new technologies as they arise
• Effective Communication and Interpersonal Skills: You should be great at getting your point across, both in writing and conversation, to make sure everyone—team members and customers alike—knows exactly what’s going on
• Strong Sense of Urgency: Must be able to respond quickly to scheduling needs and handle time-sensitive tasks with efficiency and focus.

Triple A Pro Services is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, or veteran status. #red