Dispatcher - Amazon DSP

Amazon; Revere (MA); On-site; USD 30,000 - 41,000; Full time

Benefits offered by this job

$26/hr plus overtime pay and bonuses

Full benefits: Medical, Dental, Vision

401(k) with company match

PTO and sick leave

Tuition Reimbursement Program

Path to full-time

Dynamic team culture

Job summary

Liftoff Logistics, an Amazon Delivery Service Partner, is hiring a Dispatcher for the peak season from mid-September through December. You will coordinate daily delivery operations, manage driver schedules, and stay hands-on by running routes when needed. The role offers room to convert to a permanent position based on performance.

Join a fast-paced, supportive team culture with structured training, benefits, and opportunities for advancement after the peak period.

Qualifications

• Previous DSP experience, preferably in Dispatch but not required.
• Administrative and/or supervisory experience a plus.
• Strong computer skills.
• High school diploma or equivalent.
• At least 21 years old.
• Authorized to work in the U.S. without sponsorship.
• Unrestricted U.S. driver license with clean MVR.
• Ability to lift 50 lbs. regularly.

Responsibilities

• Assign vans, assemble asset bags, manage call-outs and stand-up meetings.
• Use dispatch software to track operations and performance.
• Communicate with drivers and provide ongoing support during shifts.
• Monitor safety violations and take action when needed.
• Roster drivers for next day while considering factors.
• Document accidents and incidents accurately.
• Coach drivers 1:1 to improve key metrics.

Skills

English communication

Computer skills

Team mindset

Education

High school diploma or equivalent

Job description

Company Description

Liftoff Logistics is an Amazon Delivery Service Partner built on a fast‑paced, supportive team culture. We invest in our drivers — with structured training, real advancement opportunities and a workplace that values respect and working as a team as much as performance.

Job Description

We are hiring a seasonal Dispatcher for Peak Season — mid - September through the end of December, with the potential to convert to a permanent role based on performance and business need.

As Dispatcher you'll coordinate and optimize daily delivery operations — managing driver schedules, troubleshooting issues in real time, and keeping service quality high. You'll also be on hand to run delivery routes yourself, stepping in for rescues or call-outs as needed, so you'll stay hands‑on with the operation you're managing.

Benefits

• $26/hrplus overtime pay and performance bonuses
• Full benefits: Medical, Dental, and Vision insurance
• 401(k) with company match
• PTO and sick leave
• Tuition Reimbursement Program
• A path to full-time: strong performers may be brought on permanently after the peak season
• A dynamic, supportive team culturethat values authenticity and respect

Duties

• Perform opening duties such as assigning vans, assembling asset bags, managing call-outs, troubleshooting route assignment issues, and conducting Stand-Up meeting
• Use dispatch management software to track details of operations and performance
• Stay in constant communication with drivers, providing updates, guidance, and support throughout their shifts
• Monitor Netradyne for safety violations and take immediate action as appropriate
• Facilitate communication with other members of the leadership team
• Roster next day drivers each night, taking into consideration various factors
• Document accidents, injuries, and other incidents accurately and timely
• Coach drivers on scorecard areas of improvement 1:1 to boost key metrics
• Resolve on-road issues as they arise such as vehicle or phone malfunctions, tows, flat tires, etc.
• Uphold Amazon's DSP guidelines, policies, and service standards
• Be ready and willing to take a route yourself to cover call-outs and rescues as needed -- every route must becovered

Qualifications

• Previous DSP experience, preferably in Dispatch but not required
• Administrative and/or supervisory experience a plus
• Strong computer skills
• High school diploma or equivalent
• At least 21 years old
• Authorized to work in the U.S. without sponsorship
• Able to pass a background check and a 4-panel drug screening (does not test for marijuana pre-employment)
• Strong English communication skills — speaking, reading, and writing
• Ability to manage multiple priorities and stay detail-oriented in a fast-paced, changing environment
• A team mindset — you'll work closely with drivers and other team members toward shared goals
• A non-provisional, unrestricted U.S. driver's license and a clean motor vehicle record
• Ability to regularly lift 50 lbs. solo

Additional Information

We are an Equal Opportunity Employer. All qualified applicants will be considered for employment, regardless of age, national origin, race, color, disability, religious beliefs, or sexual orientation, or any other protected class status. Qualified applicants with arrest and conviction records will be considered for employment.