DISPATCHER - Albina Asphalt Vancouver WA

Knife River Corporation; Vancouver (WA); On-site; USD 50,000 - 65,000; Full time

Job summary

Knife River Corporation in Vancouver, WA seeks a Transportation Dispatcher to manage load orders, plan deliveries, and coordinate with carriers. You will supervise drivers, maintain DOT records, and ensure on-time performance while upholding safety standards.

This role requires strong communication across departments, a customer-service mindset, and knowledge of asphalt product industry standards. On-call coverage and clerical support duties are included.

Qualifications

• Ability to communicate at multiple levels.
• Committed to a high level of customer service.
• Understands industry standards associated with asphalt products.

Responsibilities

• Dispatch duties: take and process load orders, plan and schedule load/delivery times, call carriers.
• Communicate with the Transportation Manager and other managers about shipping issues on a timely basis.
• Supervise and direct the work of transport and spreader drivers.
• Maintain equipment work orders with Terminal Managers and Maintenance Department.
• Utilize information from Sales for maximum results and post information on delivery tickets for invoicing.
• Assist with 24-hour on-call coverage and week/weekend phone duties.
• Maintain DOT records and driver qualification files; notify about medical cards and CDL expirations.
• Perform routine clerical work and maintain dept records/files.
• May perform additional transportation dept duties such as driver pickups or parts runs.
• Always work safely and prevent unsafe actions.

Skills

Multilevel communication

Customer service focus

Asphalt industry standards

Job description

DUTIES AND/OR RESPONSIBILITIES

• Perform Dispatch Duties, which includes taking and processing load order; planning, organizing and scheduling load/delivery times; calling carriers: and loading/unloading.
• Communicate with the Transportation Manager and/or other department managers should any shipping/schedule issues arise on a timely basis.
• Supervises and directs the work of transport and spreader drivers.
• Communicates with the Terminal Managers and Maintenance Department to ensure that equipment work orders are current.
• Utilizes all information passed from the Sales Department for maximum results.
• Processes and posts required information on delivery tickets to ensure accurate invoice billing.
• Assist the Transportation Manager with 24-hours phone coverage as needed. This includes being "On-call" to cover the phones when needed during the week and weekends.
• Maintains records and file pertinent to DOT requirements; includes equipment registrations and driver qualification files; Notifies drivers of expiration of medical cards and Commercial driver license.
• Assist in maintaining records/files pertinent to the dept and company.
• Perform routine clerical work as assigned to maintain the dept records keeping (i.e. drivers' log, inspection reports, fuel usage, etc.).
• Maybe assigned to perform additional duties of various functions of the transportation dept. such as picking up or delivering drivers to units at repair facilities, picking up parts for company vehicles.
• Always works safely and takes action to prevent any and all unsafe actions, processes, and behaviors.
• Perform other duties as assigned.

KNOWLEDGE, SKILLS, AND ABILITIES

• Ability to communicate at multiple levels.
• Committed to a high level of customer service.
• Understands industry standards associated with asphalt products

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

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For further information, please review the Know Your Rights notice from the Department of Labor.