Dispatcher (2nd Shift)

Davita Inc.; Joliet (IL); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading tire service company is seeking a 2nd Shift Dispatcher to manage dispatch operations and assist with billing. This role offers the chance to enhance skills in a fast-paced environment while providing excellent benefits, including healthcare and retirement savings. Join the team to drive your career forward!

Benefits

Comprehensive Benefits

Supplemental Benefits

401(k) with company match

Paid Time Off

Employee Discounts

Career Growth Opportunities

Qualifications

• Proficient in Microsoft Office, particularly Excel and Outlook.
• Exceptional written and verbal communication skills.
• Strong attention to detail and accuracy.

Responsibilities

• Manage tire service dispatch operations and assist with service billing.
• Answer incoming calls and document essential information.
• Dispatch crews and field units to designated locations.

Skills

Microsoft Office Suite

Communication

Attention to Detail

Data Entry

Teamwork

Job description

At Pomp's, we don't idle-we drive careers forward! As a leading tire service company since 1939, we're built on hard work, dedication, and a commitment to excellence.

We're currently looking for a 2nd Shift Dispatcher to join our team and play a critical part in our daily operations. This dynamic role involves managing tire service dispatch operations and assisting with service billing to ensure accurate record-keeping and seamless workflow efficiency per the following schedule: Friday - Tuesday (2:30pm- 11:00pm).

Why Join Us?

• Comprehensive Benefits - Eligible to enroll in medical, dental, vision at affordable rates


• Supplemental Benefits - Eligible to enroll in life insurance, Short- & Long-Term Disability, Critical Illness Insurance, Accident Insurance, Death and Dismemberment Insurance, and Hospital Indemnity Insurance


• Retirement Savings - 401(k) with company match


• Paid Time Off - Holidays, sick time, vacation, and special "Happy Days" for life events available day one


• Employee Discounts - Save on company products


• Career Growth - Opportunities for skill development and advancement

What You'll Do:

• Answer incoming calls and accurately document essential information


• Address inquiries and issues, coordinating with relevant departments or field units for prompt resolution


• Operate and manage a multi-line telephone system efficiently


• Utilize phone or computer systems to dispatch crews and field units to designated locations


• Assess and prioritize calls based on urgency to ensure timely responses


• Monitor field unit routes and schedules to optimize daily operations


• Maintain and update call logs, records, and other essential documentation


• Perform additional duties as assigned to support dispatch operations
  
  

What You Need:

• Proficient in Microsoft Office Suite, with a strong focus on Excel and Outlook


• Exceptional written and verbal communication skills


• Strong attention to detail and accuracy in all tasks


• Quick and accurate data entry skills


• Collaborative team player with the ability to work effectively with others


• Able to thrive in a fast-paced, dynamic work environment


• Ability to lift, carry, or move up to 10 pounds regularly

Don't let your career stall-put it in drive with Pomp's Tire Service! Apply today!

EEO Employer/AA: M/F/Vets/Disabled