Dispatcher (2nd Shift)

Pomp; Illinois; On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) with company match

Paid time off

Life insurance

Employee discounts

Career growth opportunities

Job summary

Pomp's Tire Service in Illinois is seeking a Dispatcher for the 2nd shift to manage tire service dispatch operations. You'll handle a multi-line system, prioritize urgent calls, and coordinate with field units to keep daily routes running smoothly.

You'll document information accurately, monitor schedules, and support the team in a fast-paced environment. This role offers opportunities for growth and a strong benefits package.

Qualifications

• Proficient in Microsoft Office Suite, with strong Excel and Outlook skills.
• Excellent written and verbal communication abilities.
• Strong attention to detail and accuracy in all tasks.
• Fast learner with ability to manage competing priorities.

Responsibilities

• Answer incoming calls and document essential information.
• Coordinate with departments and field units to resolve inquiries.
• Dispatch crews and manage a multi-line phone system.
• Prioritize calls based on urgency to ensure timely responses.
• Monitor routes and schedules to optimize daily operations.
• Maintain call logs and records.
• Perform additional duties to support dispatch operations.

Skills

Communication skills

Data entry

Attention to detail

Teamwork

Fast-paced environment

Tools

Microsoft Office

Excel

Outlook

Job description

At Pomp’s, we don’t idle—we drive careers forward! As a leading tire service company since 1939, we’re built on hard work, dedication, and a commitment to excellence.

We’re currently looking for a Dispatcher (2nd shift) to join our team and play a critical part in our daily operations. This dynamic role involves managing tire service dispatch operations per the following schedule: Sunday 7am-5:30pm Mon-Wed 1pm-11:30pm

Why Join Us?

• Comprehensive Benefits – Eligible to enroll in medical, dental, vision at affordable rates
• Supplemental Benefits – Eligible to enroll in life insurance, Short- & Long-Term Disability, Critical Illness Insurance, Accident Insurance, Death and Dismemberment Insurance, and Hospital Indemnity Insurance
• Retirement Savings – 401(k) with company match
• Paid Time Off – Holidays, sick time, vacation, and special “Happy Days” for life events available day one
• Employee Discounts – Save on company products
• Career Growth – Opportunities for skill development and advancement

What You’ll Do:

• Answer incoming calls and accurately document essential information
• Address inquiries and issues, coordinating with relevant departments or field units for prompt resolution
• Operate and manage a multi-line telephone system efficiently
• Utilize phone or computer systems to dispatch crews and field units to designated locations
• Assess and prioritize calls based on urgency to ensure timely responses
• Monitor field unit routes and schedules to optimize daily operations
• Maintain and update call logs, records, and other essential documentation
• Perform additional duties as assigned to support dispatch operations

What You Need:

• Proficient in Microsoft Office Suite, with a strong focus on Excel and Outlook
• Exceptional written and verbal communication skills
• Strong attention to detail and accuracy in all tasks
• Quick and accurate data entry skills
• Collaborative team player with the ability to work effectively with others
• Able to thrive in a fast-paced, dynamic work environment
• Ability to lift, carry, or move up to 10 pounds regularly

Don’t let your career stall — put it in drive with Pomp’s Tire Service! Apply today!

EEO Employer - Disability/Veteran/Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Age/Genetic Information