Dispatcher

World Courier Inc; Wilmington (MA); On-site; USD 62,000 - 66,000; Full time

Benefits offered by this job

Medical coverage

Dental and vision plans

Paid parental leave

Training & development

Job summary

Cencora is seeking a Logistics Coordination Specialist in Massachusetts to support shipment movement, data processing, and liaison activities across teams and partners. The role emphasizes timely transit, accuracy, and compliance within transportation operations.

The position requires 3+ years in logistics or related fields, with certifications preferred. Expect early-morning shifts, competitive hourly pay, and benefits as part of a comprehensive package.

Qualifications

• High School Diploma/GED or equivalent experience required.
• Associate's degree in logistics, supply chain, transportation, business administration, or related field preferred.
• 3+ years of experience in logistics operations, transportation coordination, shipment tracking, customer service operations, or related field.

Responsibilities

• Coordinates shipment movement activities with internal teams, network offices, agents, airlines, and service partners to support timely transit and delivery execution.
• Processes shipment data, status updates, and operational records to maintain accuracy, traceability, and shipment visibility.
• Monitors active shipments and communicates delays, exceptions, and routing issues to stakeholders to support timely resolution.
• Verifies shipment documentation, tracking details, and transaction records to support compliance with transportation requirements and internal procedures.
• Maintains information flow across customer service, operations, and transportation partners to support aligned execution and responsive issue handling.
• Reviews operational trends and recurring shipment issues and provides recommendations to improve workflow, service consistency, and data accuracy.
• Supports daily coverage of transportation and customer service activities to sustain operational continuity across scheduled service periods.

Skills

Logistics operations

Transportation coordination

Shipment tracking

Customer service

Education

High School Diploma/GED

Associate's degree in logistics or related field

Tools

CSCP Certification

CLTD Certification

CPIM Certification

Job description

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere.

Job Details

Shift details: Monday through Friday 3:00am - 11:30am

Pay Details: $30/hr with a $1.75 shift differential

Responsibilities

• Coordinates shipment movement activities with internal teams, network offices, agents, airlines, and service partners to support timely transit and delivery execution.
• Processes shipment data, status updates, and operational records in applicable systems to maintain accuracy, traceability, and shipment visibility.
• Monitors active shipments and communicates delays, exceptions, and routing issues to relevant stakeholders to support timely resolution and continuity of service.
• Verifies shipment documentation, tracking details, and transaction records to support compliance with transportation requirements and internal procedures.
• Maintains information flow across customer service, operations, and transportation partners to support aligned execution and responsive issue handling.
• Reviews operational trends and recurring shipment issues and provides recommendations to improve workflow, service consistency, and data accuracy.
• Supports daily coverage of transportation and customer service activities to sustain operational continuity across scheduled service periods.

Education

High School Diploma/GED or equivalent experience required. Associate's degree in logistics, supply chain, transportation, business administration, or a related field, or equivalent experience preferred.

Work Experience

3+ years of experience in logistics operations, transportation coordination, shipment tracking, customer service operations, or a related field required.

Preferred Skills

Certification in Certified Supply Chain Professional (CSCP), Certified Logistics, Transportation and Distribution (CLTD), Certified in Planning and Inventory Management (CPIM), or equivalent certification preferred.

What Cencora offers

We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more. For details, visit https://www.virtualfairhub.com/cencora

Full time Salary Range* $52,000 - 81,620 *This Salary Range reflects a National Average for this job. The actual range may vary based on your locale. Ranges in Colorado/California/Washington/New York/Hawaii/Vermont/Minnesota/Massachusetts/Illinois State-specific locations may be up to 10% lower than the minimum salary range, and 12% higher than the maximum salary range.

Equal Employment Opportunity

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law. The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory. Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email [e-mail]. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned .

Affiliated Companies: World Courier Inc

Cencora is a leading global pharmaceutical solutions company that is committed to improving the lives of people and animals everywhere. We connect manufacturers, providers, and patients to ensure that anyone can get the therapies they need, where and when they need them. We’re a purpose-driven organization, where all of our team members around the world are united in our responsibility to create healthier futures. We work together every day to help our partners bring their innovations to patients worldwide, creating unparalleled access and impact at the center of health.