Dispatcher

NOV; Williston (ND); On-site; USD 42,000 - 56,000; Full time

Job summary

NOV in Williston, ND is seeking a Warehouse/Shipping Coordinator to manage the intake, storage, and outbound shipment of Downhole tools. You will use forklifts and cranes, maintain accurate records, and work closely with customers to ensure timely order fulfillment.

The role emphasizes safety, quality, and compliance with HSE and QMS. Candidates should have a high school diploma and proficiency with MS Office; forklift/crane certification is preferred and training may be provided.

Qualifications

• High school diploma or equivalent preferred.
• Strong attention to detail with excellent organizational skills.
• Effective verbal and written communication skills.
• Proficiency with Microsoft Office applications.

Responsibilities

• Coordinate the shipping and receiving of Downhole tools and related products.
• Maintain accurate inventory, shipping, and receiving records.
• Safely operate forklifts, overhead cranes, and other material handling equipment.
• Support HSE and quality initiatives through inspections, documentation, and safe work practices.
• Collaborate with internal and external customers to ensure timely and accurate order fulfillment.
• Maintain a clean, organized, and efficient work environment.
• Lift up to 50 pounds as required.
• Work in a manufacturing environment with exposure to high noise levels, vibration, fumes, dust, odors, and varying indoor and outdoor temperatures.

Skills

Attention to detail

Verbal communication

Written communication

Microsoft Office

Education

High school diploma or equivalent

Tools

Forklift certification

Overhead crane certification

Job description

Primary Responsibilities

• Coordinate the shipping and receiving of Downhole tools and related products.
• Maintain accurate inventory, shipping, and receiving records.
• Safely operate forklifts, overhead cranes, and other material handling equipment.
• Support HSE and quality initiatives through inspections, documentation, and safe work practices.
• Collaborate with internal and external customers to ensure timely and accurate order fulfillment.
• Maintain a clean, organized, and efficient work environment.
• Perform all other duties as assigned.

Job Duties

• Load and unload pallets and Downhole tools from trucks using forklifts and overhead cranes.
• Review and document internal and external customer orders.
• Communicate order information in person, by phone, and through NOV applications (TRM).
• Prepare shipping documentation for outgoing NOV products.
• Maintain accurate records of incoming and outgoing shipments.
• Record and track tools associated with failure reports.
• Ship, receive, and maintain records for Downhole product repairs.
• Perform quality control inspections on incoming parts.
• Assist with HSE inspections and required documentation.
• Participate in action plans for new projects as directed by management.
• Adhere to all HSE and Quality Management System (QMS) requirements.
• Work the schedule assigned by management, including participation in an on-call weekend rotation.
• Lift up to 50 pounds as required.
• Work in a manufacturing environment with exposure to high noise levels, vibration, fumes, dust, odors, and varying indoor and outdoor temperatures.

Education and Qualifications

• High school diploma or equivalent preferred.
• Strong attention to detail with excellent organizational skills.
• Effective verbal and written communication skills.
• Forklift and overhead crane certification preferred; training will be provided if necessary.
• Proficiency with Microsoft Office applications.

Veterans Welcome

At NOV, we proudly support and hire U.S. military veterans. We recognize the value of your leadership, technical expertise, and dedication to mission success. Veterans from all branches are encouraged to apply and build a future with us.