Dispatcher

ABM industries; Wichita (KS); On-site; USD 22,000 - 33,000; Full time

Job summary

ABM Industries is seeking a reliable Dispatcher in Wichita, KS to schedule and dispatch temporary janitorial team members to various locations. This role supports ABM's frontline operations and offers opportunities to work with multiple sites and teams.

Responsibilities include coordinating communications, scheduling personnel, and maintaining dispatch records. Candidates should be 18+, with preferred bilingual skills in English and Spanish and prior dispatch or multi-line reception experience.

Qualifications

• Must be 18 years of age or older.
• No high school diploma, GED, or college degree required.
• Preferred: bilingual in English and Spanish.
• One year of prior multi-line reception or dispatching experience.
• Prior experience scheduling and dispatching 50+ employees.

Responsibilities

• Establish and maintain effective communication and working relationships with co-workers, shift coordinators, supervisors, managers, etc.
• Schedule and dispatch resources, which may be team members, crews, and teams to appropriate locations according to customer requests, specifications, or needs, using telephones and email.
• Ensure timely and efficient movement of team members according to work orders and/or resource schedules.
• Oversee all communications within specifically assigned area(s).
• Record and maintain files and records of dispatch information including temporary employee time and schedules.
• Confer with ABM supervisors and team members to address questions, problems, and requests for temporary coverage.
• Compile statistics and reports on work progress.
• Other duties as assigned.

Skills

Communication skills

Organizational skills

Bilingual in English and Spanish

Education

No high school diploma not required

Job description

Overview

We are looking for a reliable and experienced Dispatcher to schedule and dispatch temporary janitorial team members to various locations.

Benefit Information: ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Employee Benefits | Front Line Team Members (https://wpe-media.abm.com/wp-content/uploads/AnnualBenefitFlyers/Recruiting%20Flyer%20-%20Frontline.pdf)

A good job for someone just entering the workforce or returning to the workforce with limited experience and education. ABM is a military and veteran friendly employer, veterans and candidates with military experience encouraged to apply. Military Occupational Specialty Code: 88N, 92A, LS, YN, 0411, 3531, 2T1X1, 2T2X1

Responsibilities

• Establish and maintain effective communication and working relationships with co-workers, shift coordinators, supervisors, managers, etc.
• Schedule and dispatch resources, which may be team members, crews, and teams to appropriate locations according to customer requests, specifications, or needs, using telephones and email.
• Ensure timely and efficient movement of team members according to work orders and/or resource schedules.
• Oversee all communications within specifically assigned area(s).
• Record and maintain files and records of dispatch information including temporary employee time and schedules.
• Confer with ABM supervisors and team members to address questions, problems, and requests for temporary coverage.
• Compile statistics and reports on work progress.
• Other duties as assigned.

Qualifications

Required Qualifications:

• Must be 18 years of age or older.
• No high school diploma, GED, or college degree required.

Preferred Qualifications:

• Bilingual in English and Spanish.
• One (1) year of prior multi-line reception experience or dispatching experience.
• Prior experience scheduling and dispatching 50+ employees.

REQNUMBER: 172084

ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.